Job Description

JOB TITLE:

Roofing Service Technician

JOB REPORTS TO:

Project Manager

JOB DESCRIPTION:

Completing a variety of tasks, ensuring that quality, timeliness and customer care are of utmost importance. These tasks will include, addressing deficiencies, assisting production teams, performing miscellaneous repair projects in keeping with a production department; all the while maintaining a high level of customer service.

KEY RESPONSIBILITIES:

? Complete roofing and siding service tasks

? Quickly respond to the urgent needs of Meerkat

? Able to recognise and repair roof and exterior deficiencies

? Completing challenging work that requires creative thinking and strong resolve

? Constructive and detailed evaluations of current issues

? Engage with and efficiently complete safety assessments, inspection reports, audits, and database processes

? Site deliveries

CUSTOMER CARE:

? Ability to schedule and evaluate time commitments accurately, with homeowners and Meerkat management

? Take time to walk homeowners through the issues they face and possible solutions

? Discretionary ability to know when to offer an answer and when to defer to management

? Taking pictures of projects to show process and results - For customers

SKILLS AND EDUCATIONAL REQUIREMENTS:

Grade 12 or Equivalent

3 years of experience in the Roofing/Exteriors industry

Computer and smart phone experience are essential

Knowledge of installation techniques (best practice roofing, flashing, soft metal work)

Ability to work alone as well with others

Able to self-direct and exhibit a high level of initiative

Excellent Interpersonal skills, self - motivation and initiative

Strong organization and conflict management

Capacity to be flexible and evaluate priorities on short notice

Excellent driving history, with a current and valid class 5 non-graduated driver's license

Clean Drivers Abstract

MINIMUM PHYSICAL REQUIREMENTS:

This position is conducted in a field setting, often on active construction sites. Applicant must be able to perform the following:

Physically fit with the ability to complete demanding tasks related to roofing repairs and other challenging repair tasks

Walk on uneven terrain

Comfortable with climbing ladders and working on heights

Move and carry construction materials and supplies that may weigh in excess of 25 kg

Overtime as required

Hazards associated with the trade

Work outdoors in various elements

Job Types: Full-time, Permanent

Pay: $30.00-$35.00 per hour

Additional pay:

Overtime pay
Benefits:

Casual dress Company events Dental care Extended health care Life insurance On-site parking Paid time off Profit sharing Vision care
Schedule:

10 hour shift 8 hour shift Day shift Monday to Friday Overtime Weekends as needed
Application question(s):

Do you have a clean drivers abstract?
Experience:

roofing / Exteriors: 3 years (preferred)
Licence/Certification:

Class 5 Licence (required)
Work Location: In person