Service Technician

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

ABB Electrification Services (ELSE) are a global leader in power distribution solutions, delivering pioneering low and medium-voltage innovations and services. We care about your tomorrow, providing solutions for a smarter, safer, environmentally friendly and more reliable flow and distribution of electricity.

Your responsibilities

• This role requires strong hands-on power delivery service, technical and mechanical skills, leadership, business acumen and highly effective communication skills.
• Test, commission, program, troubleshoot, repair, upgrade, retrofit and install medium and low voltage power system equipment.
• Relay capability, test, commission, troubleshoot, upgrade, retrofit various types of protection and control would be an asset.
• Test, commission, troubleshoot, repair, erect, upgrade, various switchgear and voltage ratings. Develop service work, scopes and assist with estimates for proposal activities. Schedule and execute jobs on-time and on-budget with world-class quality.
• Plan, coordinate, lead and direct activities for self and team to maximize productivity, utilization and profitability.
• Understand customer and market dynamics and implement strategy consistent with ABB objectives.
• Reach out to customers to grow service opportunities & suggest recommendations.
• Work closely with our sales team to maintain, develop and expand customer base.
• Identify and implement cost and process improvements and standardization to continuously improve cost productivity.
• Proficient in all aspects of wide variety of standalone product knowledge/application.
• Incumbent has advanced systems knowledge/application.
• Uses a great deal of analytical skills.
• Is able to build customer relationships and pursue new business. Conducts formal training with the customer.
• Handles post commissioning warranty activities.
• performs field assignments to solve customers? operational problems, optimize the performance of their equipment and commission new equipment.
• Works with Customer on field related problems.
• Reviews, interprets and comments on technical specifications.
• Recommends field execution strategy and resolve related problems.
• Participates in technical training.
• Participates in technical presentations.

Your background

• Certified Electrical Technologist with Journeyman Electrician certification, with proven experience is a must.
• 5+ years of service experience in power generation, protection, transmission and distribution.
• Familiarity with environmental protection procedures and basic electrical safety practices.
• Make a work site and site activities safe for self and all other members of the site team.
• Strong mechanical aptitude and hands-on capability.
• Ability to understand documented instructions, procedures and electrical drawings, and develop the same.
• Well organized Familiar with test equipment and testing procedures for power delivery.
• Computer literate.
• Excellent English written and oral skills. French would be an asset.
• Ability to work independently and lead a project / work scope / team with a minimum of supervision.
• Excellent team player Exceptional communication, interpersonal and leadership skills, and ability to develop and maintain.
• strong relationships with customers and team members.
• Entrepreneurial, customer focused with ability to generate work and develop strong customer relations.
• Apply practical application experience and knowledge of electrical power systems to develop and recommend solutions
• for customers? power system issues and upgrades.
• Ability to formulate solutions to technical problems, prepare technical quotations and reports.
• See problems as a challenge and be able to find solutions through research, peer networking and Centre of Excellence networking.
• Must be willing to travel for development when required (travelling 50% to time).
• Must be willing to travel as part of the position?s requirement to provide service for the customers (Primarily in Maritimes,
• Canada but will also be required to support the other regions within Canada and international assignments if needed).
• Must be willing to work under indifferent working conditions and hours of work.

Benefits

• Retirement plan
• Healthcare plan
• Accident insurance
• Wellbeing program

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the 8th year in a row, ABB Canada has been recognized as one of Canada?s top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada?s Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage appli-cants to self-identify in the application process. #LI-onsite