Service & Parts Coordinator

Langley, BC, CA, Canada

Job Description

One Stop Sales & Service Inc. & One Stop Tank Solutions - Langley, BC

Full-time | On-site

About Us

One Stop Sales & Service Inc. is a rapidly growing hydraulics, truck equipment, and snow & ice solutions company serving contractors, fleets, and municipalities across the Lower Mainland. We specialize in PTOs, pumps, valves, wet-line kits, plows, salters, and full equipment installs.

We also operate a sister company, One Stop Tank Solutions, located in the same facility. This division provides tanker trailer washing, hose testing, and a hydrovac excavation dump site. Both companies work closely together, sharing a common office and operational workflow.

As we continue to expand, we're looking for a reliable, technically minded individual who can assist with service, parts, and daily administrative operations across both divisions.

Position: Service & Parts Coordinator

This is a hybrid role involving customer service, shop scheduling, parts support, and administrative tasks for both:

One Stop Sales & Service Inc. (equipment & hydraulics) One Stop Tank Solutions (tanker wash & hydrovac dump)
You will help keep daily operations running smoothly so ownership can stay focused on growing the business.

Key Responsibilities

Customer, Service & Scheduling Support

Answer incoming calls and emails for both companies Communicate with customers regarding service work, timelines, tank washes, and hydrovac dump details Open, manage, and close work orders Schedule shop jobs, installs, tanker washes, and hydrovac dump bookings Coordinate technician workload and manage the daily calendar
Parts Coordination (Sales & Service Division)

Assist with looking up, ordering, and receiving parts (training provided) Maintain and organize inventory Communicate with vendors and track parts orders Pull and prepare parts for technicians
Administrative Duties (Both Companies)

Prepare customer invoices and process payments (in person, over phone, e-transfer, etc.) Submit bills and receipts into QuickBooks Online Maintain organized accounts payable/receivable records Handle daily paperwork for tanker washes and hydrovac dump tickets Track job costs, parts usage, and shop workflow Keep documents and digital records organized and up to date
General Office & Facility Support

Assist with returns, vendor communication, and warranty submissions Support technicians, drivers, and wash bay staff when needed Keep the office organized and running smoothly Provide operational support to the owner and shop manager
What We're Looking For

Strong organizational skills and attention to detail Basic understanding of trucks, heavy equipment, or mechanical parts Comfortable working in a shop, wash bay, and heavy-truck environment Experience in a service shop, dealership, parts department, or industrial admin role is an asset Excellent customer service and communication skills Ability to multitask in a fast-paced environment Familiarity with QuickBooks Online is an asset (training available) Someone proactive, reliable, and eager to support a growing multi-division business
What We Offer

Competitive wage based on skills and experience Monday-Friday daytime schedule Long-term, stable employment with room for advancement Training on our equipment, systems, and industry processes A dynamic, supportive environment where your role makes a real impact Work with two growing companies under one roof
How to Apply

Please apply with your resume and a brief note explaining why you're a strong fit for this position. Only shortlisted applicants will be contacted.

Job Types: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

Benefits:

Paid time off Profit sharing
Work Location: In person

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Job Detail

  • Job Id
    JD3153845
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Langley, BC, CA, Canada
  • Education
    Not mentioned