Job Description

Description:

The Buffalo Air Express Manager is a leadership role responsible for leading and overseeing all aspects of the Buffalo Air Express operations in Yellowknife. This position is accountable for setting operational goals, driving team performance, and ensuring the delivery of safe, efficient, and customer-focused cargo services. The Manager provides clear leadership in managing air cargo handling procedures, regulatory compliance, and stakeholder relationships, while fostering a high-performance culture. The Manager leads a high-performing team, fostering a culture of safety, efficiency, and managing performance. The Manager has a deep understanding of cargo logistics, a proactive approach to problem solving, and the ability to lead within the dynamic airport environment.

Responsibilities:

Lead and supervise express operations, including import/export, bonded warehouse activities, and international cargo flows. Responsible for seeking new customer opportunities and growth. Ensure compliance with Transport Canada, IATA regulations, aviation security protocols, and customs clearance procedures and airline-specific regulations and standards. Manage staffing levels including shift scheduling, payroll approvals and recruitment activities ensuring to meet operational demands and limit overtime. Manage and mentor cargo staff, fostering a culture of safety, accountability, and continuous improvement. Promote a positive and inclusive work environment that supports employee engagement and retention. Monitor and optimize cargo handling processes using tracking systems and operational reporting tools. Liaise with airline partners, freight forwarders, customs brokers, and regulatory agencies. Maintain accurate documentation and reporting for audits and performance metrics. Ensure all personnel are trained and certified in accordance with operational and safety standards. Respond to operational challenges and service disruptions with effective problem-solving and strategic planning. Develop and manage budgets, forecasts, and cost-control initiatives. Organize invoices and accounts payable, prepare monthly reports and budget, maintain allocated budget, determine supply and equipment needs.
Job Type: Full-time

Pay: From $90,000.00 per year

Benefits:

Dental care On-site parking Paid time off RRSP match
Work Location: In person