Job Description

Barnes Harley-Davidson South Edmonton is looking for a service manager!

Job Status: Full-Time

Job Location: Barnes Harley-Davidson

Job Summary: The Service Manager ensures the smooth operations and financial performance of the dealership service department. The successful candidate for this position must have the ability to manage stressful situations and communicate effectively as they will be responsible for managing a team of advisors and technicians, providing training, support, and guidance.

What You will Do:

Setting a clear vision and goals for the service department in line with Barnes Harley-Davidson's core values in order to achieve or exceed targeted performance.

Engaging and motivating the team to achieve key Barnes Harley Davidson's goals, performance metrics, operating guidelines, processes, policies, and standards.

Develop monthly and annual objectives for the department in collaboration with General Manager or designate.

Maintain budgeted revenue and expense objectives for service department.

Provide prompt, dependable, high quality vehicle service to (internal & external) customers.

Establish departmental work schedule, balancing the work loads of all service personnel and technicians.

Review work-in-progress to ensure quality and timeliness.

What We Need:

Power sports service management experience, Harley-Davidson preferred.

Enthusiastic and eager to consistently set and achieve growth oriented targets and goals.

Strong communication skills to deal with customers, employees and vendors.

Proven leadership ability to attract, develop, and retain great talent and build a team environment.

A passion for leading and managing change for purposes of continuous improvement.

Strong financial and business acumen and the ability to drive revenue and profitability whilst managing expenses.

Organization and follow-up skills.

Experience and desire to effectively work with and leverage technology.

Must have a valid Class 5 Driver's License upon employment.

What you get:

Compensation - Best in industry pay. Almost all our pay plans are incentive based so the sky is the limit for your earning potential. You never want to be capped and we never will.

Culture - we are a performance driven organization with high accountability and constant feedback on how our team members are doing. If you are looking for a place to perform and showcase your skills, this is the culture that fits you need.

Health & Dental - Do benefits make you SMILE? Show off that grin! Receive comprehensive benefits such as health care, dental, gym membership, mental healthcare benefits, and more!

Career Development- Your success is our success. From our internal Barnes University training programs to factory training from our manufacturers to all sorts of opportunities, if you want to never learn we are not the company for you.

Opportunity for Growth - We have people that go from washing bikes to running dealerships and everything in between. We'll help you make it happen

Community - we give back to the communities we do business in in meaningful ways.

Family Owned and Operated - For over 40 years the Barnes Family has been hands on running our dealerships, get personal leadership and mentorship not some corporate text book.

At Barnes Harley-Davidson we build careers. Ask about one of our many career path success stories during your interview.

The first step towards the life you want starts now. Rev the throttle, drop the clutch and apply today.