Service Desk Technician Thales St Laurent, Quebec
Job Description
SERVICE DESK TECHNICIAN Aversan Inc. ( ) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified Service Desk Technician to work on leading edge technology products. The successful candidate for this position will be a part of highly motivated and highly technical work environment that feeds off the collective energy of a team-oriented workplace.
Location: St-Laurent, QC
RESPONSIBILITIES
- Provide 2nd level end-user onsite support.
- Receiving, Updating, Closing Service desk tickets
- Imaging and deploying new computers.
- Perform and support software installations.
- Troubleshooting Computer and Network Issues.
- Cell phone and landline configuration.
- At least 1 to 3 years of experience in a customer-facing IT Helpdesk position.
- Focused on hands-on experience with Networking, Troubleshooting, ticketing system.
- Excellent interpersonal skills.
- Knowledge of Windows 10, Office 2016, Active Directory 2012/2016.
- Familiar with a Ticketing System to open and close requests.
- Bilingualism is required: English and French.
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Job Detail
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Job IdJD2168495
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSaint-Laurent, QC, Canada
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EducationNot mentioned