Job Description

Job Overview

We are seeking a dedicated Service Department Manager at our new Velocity Chevrolet Buick GMC location in Maple Creek, SK. The ideal candidate will be responsible for driving sales, managing staff, and ensuring exceptional customer service. This role requires strong leadership skills and the ability to effectively communicate with team members and customers alike. Reporting the the General Manager, Fixed Operations Director and Ownership team, the Service Manager will be responsible for the performance of the department as a whole.

Responsibilities

Lead and supervise department staff, fostering a positive team environment Manage daily operations including warranty, internal and customer pay repair orders Oversee recruiting, training, and development of team members Ensure high standards of customer service are maintained at all times Conduct regular performance evaluations and provide constructive feedback Collaborate with upper management on departmental goals and initiatives

Skills

Strong negotiation skills to effectively manage vendor relationships Proficient in dealership management system practises Excellent organizational skills with a keen attention to detail Proven leadership capabilities with a focus on team management Strong communication skills for effective interaction with customers and staff Time management skills to prioritize tasks efficiently Ability to train and develop staff to achieve their full potential
Join our team as a Department Manager where you can make an impact through your leadership and expertise in retail operations! With 6 Western Canada locations, the Velocity-West Autogroup provides you with an excellent opportunity to advance your career.

Job Types: Full-time, Permanent

Pay: From $65,000.00 per year

Benefits:

Dental care Extended health care
Ability to commute/relocate:

Maple Creek, SK: reliably commute or plan to relocate before starting work (preferred)
Experience:

Dealership: 5 years (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person