Job Description

Respiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our patients to change their lives for the better.

How will you CONTRIBUTE and GROW?

Respiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our patients to change their lives for the better.

Respiratory Homecare Solutions is seeking exceptional talent to join us in our Service Delivery Representative position that will be based in Victoria, B.C/Duncan B.C.

If you are looking for somewhere you can assist in driving positive change, and would like to help move Respiratory Homecare Solutions one step closer to being an employer of choice \xe2\x80\x93 look no further.

We have a Competitive Spirit and We Play to Win. Opportunities for growth and recognition are available at all levels for those people who are engaged and committed to accelerating positive results.

Contributes to team effort by working with other members of the health care team to achieve optimal client service, and on other teams, as required.

Contributes to a safe working environment by participating in safety activities, working in a safe manner, encouraging others to work in a safe manner, and reporting unsafe occurrences and/or practices.

Determines condition of vehicle by inspecting vehicle before and after use; logging inspection.

Ensures correct loading of vehicle by identifying product requirements for the day; and loading product or material in compliance with safety.

Ensures operation of medical equipment by completing preventative maintenance requirements; following manufacturers\xe2\x80\x99 instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment supplies. Documents client care and services by completing delivery records.

Maintains client confidentiality and protects Air Liquide Healthcare operations by keeping information confidential.

Protects clients and employees by adhering to infection control policies and protocols.

Meets client\'s needs by delivering products according to the daily schedule.

Ensures the operation of the vehicle by following preventative maintenance requirements; following manufacturers\xe2\x80\x99 instructions; troubleshooting malfunctions; calling for repairs; maintaining safety supplies.

Maintains safe vehicle operation and protects load by complying with organization policies, procedures, highway rules and regulations.

Ensures a safe supply of gases or liquified products to clients by transporting oxygen and other cylinders and/or liquified products according to procedures and regulations.

Seeks to continuously improve the operation of the branch by evaluating processes and workflow, and participating in other quality improvement activities.

Provides after hours service to clients by participating in branch on-call rotation where applicable.



Are you a MATCH?

High School Diploma and or equivalent experience for position.

1-2 years of experience with customer service oriented functions; homecare/medical gas preferred.

Applicable Valid Driver\'s License with minimum 3 recent years (within the last 10) of professional driving experience.

Clean driver\xe2\x80\x99s abstract.

TDG experience.

Ability to lift up to 50-60 pounds unassisted.

Strong written and oral communication skills (verbal and written) in English.

Basic computer skills and understanding of logistics software.

Willingness to learn and understand oxygen equipment used in the field.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Air Liquide