Job Description

Alta Equipment Company recently acquired AULT!



AULT is one of North America's best-performing equipment suppliers. We are exclusive distributors of brands recognized as industry benchmarks: McCloskey, Lippmann, MWS, Superior, McCloskey Environmental et Ecoverse.



We provide our employees with the tools and resources to be successful:



Competitive wages Benefits package (medical, dental and vision) and access to Telemedicine. Paid time off RRSP with employer contributions Work schedule: Monday to Friday

AULT a company of Alta Equipment Group, is seeking a full-time Service Coordinator in Peterborough, ON. The main responsibilities of the position consist of, but are not limited to:



Summary of responsibilities

Schedule Service Calls on Scheduling system Process Service Reports for billing Manage in shop service jobs to ensure hours and parts used are tracked and accounted for. Invoice Service Calls Order and maintain consumable levels for service shop - ie Hydraulic Fittings, Hydraulic Hose, Bolts and fasteners, Spray paint and Brake clean etc Manage the Service Vehicle fleet - ie book them in for regular maintenance, manage inspections and registration changes when needed. Ensure all fluids used in the service shop are ordered when required - Ie Fuel, Hydraulic Oils etc. Opening and closing work orders for all types of customers Answering the phone and providing customer service Researching billing and invoicing questions and providing solutions. Assist with dispatching service technicians. Assist with technician and office payroll. Cross train with other administrative staff to provide backup in all positions Various other office and service duties as assigned by Management Entering technician hours into payroll system Ensuring technicians safety training is up to date for entering sites Scheduling safety inspections for service vehicles Ordering tools for service shop and service vehicles

Skills

Minimum of 3 years of experience in a similar role Minimum of 2 years of experience in customer service Must have strong computer skills and working knowledge of MS-Office Suite of products Possess excellent verbal and written communication skills. Excellent time management skills and the ability to communicate with all levels of coworkers, as well as customers Experience in the construction industry (an asset)

Knowledge of Business central software or previous ERP experience is a plus.

About ALTA:

Culture is Job #1. Alta Equipment Company prides itself in the 3 P's of business: People, Process and Product. By investing in the best people and creating a "one team" approach, Alta Equipment Company earns customers for life.



If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.



At Alta Equipment Company, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.



So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.

What we look for:

At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you!



Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately.