Customer Service Coordinator

Burlington, ON, Canada

Job Description

Description
Customer Service Coordinator
Oakville
6-month contract
$25-$28/hr
Duties:

  • Client Support: Respond to inquiries by phone and email, resolve issues, and manage cancellations or terminations.
  • Account Management: Onboard new clients, update service rates, and keep client files
and reports accurate.
  • Use Excel to review client data, spot trends, and share insights with management.
  • Provide backup for other service roles, work with Dispatch on overflow calls, and assist managers as needed.
Requirements:
  • 3+ years in a customer service or client-facing order desk role.
  • Strong communication and problem-solving skills.
  • Organized, detail-oriented, and able to multitask.
  • Proficient in Microsoft Excel and Office Suite; CRM/ERP experience
Company Disclaimer - This ad is currently for an active job opportunity. By applying, you will be part of our trusted network, ensuring our recruiters match you with suitable roles. Let us help you take the next step in your career journey! AI will not be used in the recruitment or selection process.
Send your resume to sweller@appleone.com

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Job Detail

  • Job Id
    JD2861125
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $25.00-28.00 per hour
  • Employment Status
    Permanent
  • Job Location
    Burlington, ON, Canada
  • Education
    Not mentioned