Description Customer Service Coordinator Oakville 6-month contract $25-$28/hr Duties:
Client Support: Respond to inquiries by phone and email, resolve issues, and manage cancellations or terminations.
Account Management: Onboard new clients, update service rates, and keep client files
and reports accurate.
Use Excel to review client data, spot trends, and share insights with management.
Provide backup for other service roles, work with Dispatch on overflow calls, and assist managers as needed.
Requirements:
3+ years in a customer service or client-facing order desk role.
Strong communication and problem-solving skills.
Organized, detail-oriented, and able to multitask.
Proficient in Microsoft Excel and Office Suite; CRM/ERP experience
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