is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.
Troy is a 2025 winner of the Canada's Best Managed Companies program!
We are hiring a
Service Coordinator
to join our Sudbury, ON team.
The successful candidate will assist the Fire Detection Manager in all administrative tasks associated with the day-to-day operation of the branch, with a focus on schedule coordination for field staff.
Nature & Scope
Coordinating with accuracy and efficiency the schedules of our field technicians to complete, inspections, repairs, and renovations.
Processing and tracking work orders and associated invoices
Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel.
Responsible for keeping branch records for expenses and updating them accordingly.
Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office.
Strive to maintain the highest level of customer satisfaction.
Process all documents with accuracy and efficiency.
Other administrative duties as required.
Qualifications
Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
Strong organizational skills and ability to multi-task in a fast-paced environment.
Coordination/Scheduling experience an asset
2-year diploma in business/office administration or equivalent work experience preferred.
3+ years of experience preferred
Bilingual in French and English considered an asset
Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both!
Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.
Thank you to all applicants who have taken the time to apply for this role. Please note, only those candidates selected to proceed in the next step of our application process will be contacted.
Job Types: Full-time, Permanent
Expected hours: 37.5 per week
Benefits:
Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Experience:
coordination: 2 years (preferred)
office administration: 3 years (preferred)
Language:
French (preferred)
Work Location: In person
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