Job Description

Service Claims Processor

Overview:

We are looking for a detail-oriented Service Claims Processor to accurately process and bill out service claims. This role focuses on administrative tasks, including entering technician notes into work orders, billing out claims, and maintaining accurate records. Claims may include warranty, internal warranty, or insurance-related claims. The ideal candidate will be organized, thorough, and comfortable working in a structured environment with clear procedures.

Key Responsibilities:

Review service claims (warranty, internal warranty, or insurance) for completeness and accuracy. Enter technician notes into the system once work orders are completed. Bill out approved service claims in accordance with company and manufacturer guidelines. Submit claims to manufacturers, warranty providers, or insurance companies for payment. Monitor claim statuses and follow up on pending or denied claims. Record and maintain accurate claim and billing documentation. Verify parts, labor, and other details against service work orders. Communicate with service staff to collect missing information or clarify details. Assist with preparing simple reports on claims and billing activity (as directed).

Qualifications:

High school diploma or equivalent. Previous clerical, data entry, or claims processing experience (industry experience is an asset). Basic knowledge of billing or invoicing procedures. RV technical knowledge or familiarity with RV components is highly considered an asset. Proficiency in computer systems and accurate data entry. Strong attention to detail and ability to follow established procedures. Clear communication and ability to work in a team setting.
Job Type: Full-time

Pay: $17.20-$25.00 per hour

Work Location: In person