Service Center Technician / Technicien De Centre De Service

Saint-Laurent, QC, CA, Canada

Job Description

EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.

What We're Offering



Paid Holidays Medical, vision and dental Life Insurance, long term disability and a salary continuance plan Tuition reimbursement plan 4% match-Defined Pension Plan

Compensation Range:

$47800-$71700


Compensation may vary based on applicant's work experience, education level, skill set, and/or location.

Job Purpose


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Provide technical and application support for EnerSys products and services, in the assigned area against profitable margins and in line with the business plan, in order to contribute to the realization of service- related sales and service targets.

Essential Duties and Responsibilities


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Build batteries or repair as needed. Shipping / receiving. Evaluate, diagnose, and repair customer's equipment including washes, cleans, and neutralizes customers' batteries at shop. Ability to perform discharge tests, evaluates results, and makes necessary repairs. Assists with the installation and/or removal of motive power batteries. Removes and disassembles cells and inspects parts to detect defects. Replaces defective parts, reassembles battery, and fuses lead parts with gas torch. Adds acid or water to obtain specified concentration. Diagnoses and repairs batteries, reads meters and adjusts charge parameters to control time and flow of current through battery. Inventory control. Operates material handling equipment per OSHA requirements. Performs inspections and analyzes findings to determine source of problem, and recommends repair, replacement, or other corrective action. Maintains records of performance reports. Maintains a safe, orderly and clean working environment- clean warehouse in service area at the end of the day. Follows all company policies and procedures as listed, but not limited to: warranty, safety, environmental, OSHA, DOT Hazmat, and ISO9000.

Qualifications


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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High School diploma or equivalent.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to define problems, collect data, establish facts and draw valid conclusions which lead to proper customer solutions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates, Licenses, Registrations:

Must complete Enersys Canada Inc. Service Representative Training Course within 6 to 12 months. Must complete forklift training.

Driving Ability:

Ability to operate various company vehicles types in a safe and competent manner. Must have a valid driver's license and a safe driving record.

Other Skills and Abilities:

Team player. Excellent organizational skills. Highly professional.

TRAVEL REQUIRED:

Estimated 3-4 days of overnight travel to London & Bolton will be necessary for training opportunities, company meetings, customer service calls and other circumstances as dictated by the supervisor.

General Job Requirements


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This position requires you to drive a company vehicle. Therefore, you must be able to pass the company's driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements. Must be able to differentiate colors. Must be able to frequently bend; twist; reach; stoop; kneel or crouch. Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee. Must be able to stand for long periods of time Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times. Risk of electrical shock. This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety. This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.

Objectif du travail


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Fournir un soutien technique et d'application pour les produits et services EnerSys dans la region assignee.

Fonctions et responsabilites essentielles


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Fabrication de batteries ou reparation selon les besoins Expedition / Reception Evaluation, diagnostic et reparation des equipements des clients, notamment lavage, nettoyage et neutralisation des batteries en atelier. Capacite a realiser des tests de decharge, a evaluer les resultats et a effectuer les reparations necessaires. Aide a l'installation et/ou au retrait des batteries de traction. Demontage et demontage des cellules et inspection des pieces pour detecter les defauts. Remplace les pieces defectueuses, remonte la batterie et fusionne les pieces en plomb au chalumeau. Ajout d'acide ou d'eau pour obtenir la concentration souhaitee. Diagnostic et reparation des batteries, releve des compteurs et ajustement des parametres de charge pour controler la duree et le flux de courant dans la batterie. Controle des stocks. Utilisation des equipements de manutention conformement aux exigences de l'OSHA. Inspection et analyse des resultats pour determiner la source du probleme et recommander une reparation, un remplacement ou toute autre mesure corrective. Tenue des rapports de performance. Maintenir un environnement de travail sur, ordonne et propre ; nettoyer l'entrepot de la zone de service en fin de journee. Respecter toutes les politiques et procedures de l'entreprise, notamment : garantie, securite, environnement, normes OSHA, DOT Hazmat et ISO 9000. Deplacements occasionnels chez les clients pour des interventions de service.

QUALIFICATIONS:




Pour accomplir ce travail avec succes, une personne doit etre en mesure d'executer chaque tache essentielle de maniere satisfaisante. Les exigences enumerees ci-dessous sont representatives des connaissances, des competences et/ou des aptitudes requises. Des amenagements raisonnables peuvent etre prevus pour permettre aux personnes handicapees d'executer les fonctions essentielles.

Education et/ou experience : Diplome d'etudes secondaires ou equivalent. Competences mathematiques : Capacite a calculer des chiffres et des montants tels que des remises, des interets, des commissions, des proportions, des pourcentages, des surfaces, des circonferences et des volumes. Capacite a appliquer des concepts d'algebre et de geometrie de base. Capacite de raisonnement : Capacite a definir des problemes, a collecter des donnees, a etablir des faits et a tirer des conclusions valables qui conduisent a des solutions appropriees pour les clients. Capacite a interpreter une grande variete d'instructions techniques sous forme mathematique ou schematique et a traiter plusieurs variables abstraites et concretes. Certificats, licences, enregistrements : Doit suivre le cours de formation de representant de service d'Enersys Canada Inc. dans un delai de 6 a 12 mois. Doit suivre une formation sur chariot elevateur. Aptitude a conduire : Capacite a conduire divers types de vehicules d'entreprise de maniere sure et competente. Doit posseder un permis de conduire valide et un dossier de conduite securitaire. Doit avoir au moins 25 ans pour conduire un vehicule d'entreprise. Autres competences et aptitudes : Esprit d'equipe. Excellentes competences organisationnelles. Tres professionnel. DEPLACEMENTS REQUIS : Des deplacements de plus de 24 heures seront necessaires pour les opportunites de formation, les reunions d'entreprise, les appels au service client et d'autres circonstances dictees par le superviseur.

EnerSys is committed to employment equity and fostering a workplace that respects and values diversity, inclusion, and dignity for all.



We provide equal employment opportunities to all employees and applicants, and strictly prohibit discrimination or harassment of any kind based on race, colour, religion, age, sex, national or ethnic origin, citizenship, disability, sexual orientation, gender identity or expression, marital or family status, or any other characteristic protected by applicable Canadian and provincial laws".


We encourage applications from members of equity-deserving groups, including women, Indigenous Peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community.

Employment Equity / Diversity / Inclusion / Accessibility

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Job Detail

  • Job Id
    JD2806664
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Saint-Laurent, QC, CA, Canada
  • Education
    Not mentioned