Job Description

Concrete Pumps Manufacturing Company is currently accepting applications for the position of Service Assistant.

We are a growing company that has been in business for 20 years. We specialize in the sales, production and service of Concrete Pump. If you are looking for an excellent career opportunity with a solid company please apply!

As a Service Assistant you will be support our technical service team and help ensure smooth operations for the heavy-duty machinery we manufacture and sell.

What we are looking for:

Experienced Service and Customer Support Assistant.
Key Responsibilities

Respond to customer inquires through phone call, email or in-person. Review electric and hydraulic schematics. Document records of maintenance activities such as repair logs, inspection reports. Arrange repair of pumps in inventory, or parts that require refurbishment. Be able to diagnose and arrange repair of remote controllers.
Experience in each of the following an asset:

Assists service technicians with scheduling, documentation, and customer coordination. Communicates with clients regarding service appointments and follow-ups. Maintains service records and inventory of parts and tools. Supports daily operations of the service department and liaises with other internal teams.
Desired Skills / Experience:

2+ years of experience in customer service or administrative support, preferably in a technical or industrial setting. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Self-starter attitude and desire to exceed expectations at every opportunity. Pays great attention to detail, has strong organizational skills. Driver's license
What we are offering:

Training Competitive wage and Commission based on experience. Company benefits including dental.
Location: Langley, BC

Competitive wages & Benefits Package.

Work hours : Monday to Friday 8 hrs.

If you are interested please respond immediately. Please include your resume when applying.

Location: Langley Compensation: Commensurate with experience Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests.
Job Type: Full-time

Pay: $20.00-$30.00 per hour

Experience:

Customer support: 2 years (required)
Licence/Certification:

Driving Licence (required) Class 3 Licence (preferred)
Willingness to travel:

25% (required)
Work Location: In person