Job Description

Job Overview

We are seeking a detail-oriented and organized Appointment Coordinator to join our service team. In this role, you will be responsible for managing scheduling, coordinating appointments, and providing exceptional customer service to ensure a smooth and efficient operation. The ideal candidate is proactive, communicative, and capable of handling multiple tasks with professionalism and accuracy.

Responsibilities

Schedule and confirm appointments with clients via phone, email, or online systems Manage appointment calendar to optimize scheduling efficiency Reschedule or cancel appointments as needed, communicating changes effectively to clients and staff Maintain accurate records of all appointments and client interactions Respond promptly to client inquiries and provide excellent customer service Coordinate with team members to ensure all necessary resources are prepared for upcoming appointments Follow up with clients post-appointment to gather feedback or reschedule future visits Assist in administrative tasks such as data entry, filing, and managing correspondence related to appointments

Skills

Excellent communication skills, both verbal and written Strong organizational skills with attention to detail Ability to multitask and prioritize in a fast-paced environment Proficiency in scheduling software or CRM systems; experience with Microsoft Office Suite is a plus Customer service-oriented mindset with a professional demeanor Ability to handle sensitive information confidentially Previous experience in administrative support or appointment setting is preferred but not required
Job Types: Full-time, Permanent

Pay: $17.50-$19.50 per hour

Work Location: In person