Job Description

Service Advisor
The FFUN Motor Group is one of Canada’s Best Managed Companies is striving to reach our vision of 10,000,000 FFUNtastic experiences! And we need you to achieve it!
At West Edmonton Alberta, we looking for a best breed of customer experience enthusiasts to join our service team, it’s time to be part of something truly special. We are hiring for a permanent full-time Service Advisor who is the primary touch-point and liaison between our customers and service technicians.

Your positivity will shine when greeting customers. Your excellent listening skills will help to understand customers reasons for bringing their vehicle in for servicing. Your passion for creating an "ultimate experience" will leave you beyond fulfilled and one that your customers will rave to their friends and family about!
Do you love working with people as much as we do? Are you looking for a FFUN team atmosphere where you are supported, engaged and appreciated? With an opportunity like this one, there are endless opportunities for our top performers, apply today!
What you will do:

• Happily greet your customers and inspect their vehicle
  
• Schedule appointments for service/maintenance/recall work
• Advise customers about necessary/suggested services and costs
• Follow the status of the customer's vehicle from service bay entry through completion of work
• Ongoing customer communication - provide service updates, changes and/or recommendations
• Upon completion of work, review work order with customer to assure complete satisfaction

What you will bring:

• Excellent communication and organizational skills.
• Your love for providing exceptional customer service.
• Enjoys a fast-paced environment, is hard working and brings a positive friendly attitude.
• Must have a valid Class 5 Alberta Driver’s License upon employment

Compensation & Benefits:

• Monday to Friday (Saturdays are yours to enjoy!)
• Training & Development– How do you want to grow? We’ve got professional development plans out the wazoo and a leadership team that is focused on your personal and professional growth.
• Employee Discount– Do you love these products as much as we do? Even if you don’t, your shopping list for every birthday or celebration are already checked off.
• Corporate Gym Membership Rates - With our membership rates, you'll stay happy and healthy.
• Health, Dental & Insurance– You’re going to have a smile on your face every day, so we’ll make sure you can keep it pretty.
• Giving Back– From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.
• Pension Program – Employer-Employee matched contributions because we care about your future financial security.

FFUN Group, Canada’s fastest-growing motor and recreational group retailer with over 20 locations throughout Saskatchewan, British Columbia, Alberta and Ontario. As part of FFUN Group, we support our team to succeed in both their personal and professional lives. We are all about having FFUN and making the most out of life. To learn more about us, visit ffun.com
We are defined by our core values: Driven to Grow Team Player FFUN Attitude Down to Earth
If this sounds like the opportunity you’ve been waiting for, we’d love to meet you. Apply by visiting ffun.com/careers.