Job Description

Duree de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week Education: Experience:

Education

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Secondary (high) school graduation certificate or equivalent experience

Tasks

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Develop communication strategies Supervise staff Act as spokesperson for an organization Advise clients on advertising or sales promotion strategies Answer written and oral inquiries Gather, research and prepare communications material Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Perform general office duties Receive payments Explain procedures, risks and benefits to clients Maintain and manage digital database Answer clients' inquiries and provide information Consult with clients after sale to provide ongoing support

Computer and technology knowledge

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MS Outlook MS Word MS Office Electronic mail

Security and safety

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Basic security clearance Criminal record check Driver's validity licence check Driving record check (abstract)

Work conditions and physical capabilities

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Attention to detail

Personal suitability

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Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player Initiative Ability to multitask Dependability Honesty Quick learner

Screening questions

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Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location?

Experience

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1 year to less than 2 years

Health benefits

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Dental plan Disability benefits Health care plan Vision care benefits

Financial benefits

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Bonus Life insurance Pension plan

Long term benefits

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Long-term care insurance Maternity and parental benefits

Other benefits

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Free parking available Other benefits Paid time off (volunteering or personal days) * Wellness program