--------- Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Receive payments
Answer clients' inquiries and provide information
Office management
Professionalism in customer service
Work conditions and physical capabilities
--------------------------------------------- Attention to detail
Fast-paced environment
Work under pressure
Screening questions
----------------------- Do you have previous experience in this field of employment?
Experience
-------------- Experience an asset
Health benefits
------------------- Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Duree de l'emploi: Permanent
Langue de travail: Anglais
* Heures de travail: 80 hours bi-weekly
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