Job Description

The Hilton Vancouver Airport Hotel is a leading global hospitality company offering business and leisure travelers the finest in accommodations, service, amenities and value. We are dedicated to providing exceptional guest experiences and with 237 rooms and over 4,000 square feet of event space, our Team Members are front and centre of the hotel driving all aspects of the business!

At the Hilton Vancouver Airport Hotel, we take pride in fostering an environment where learning and development is a lifestyle. Apply today and embark on a rewarding career path!

The Server is to work under the Food & Beverage department and reporting to the Food and Beverage Operations Manager. A part-time team member must be able to work minimum 2 shifts a week. The working hours will vary from weekdays, weekends, and holidays (morning, mid, evenings shifts, and on-call basis). by providing at least 2-3 shifts per week.

RESPONSIBILITIES:

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Must be willing to be cross trained in the restaurant, banquets and in-room dining.

- Provide service to all dining room and banquets patrons ensuring that all Hilton Standards of Service are being met or exceeded

- Greeting & seating of guests in the dining room

- Coordinate delivery of food items with the kitchen

- Makes recommendations for guests regarding menu options and up-sells alcoholic beverages

- Ensures all orders are entered in Micros accurately, noting any substitutions, requests or allergies

- Ensures all cash-handling procedures are followed and ensures all transactions are accurate

- Takes ownership of guest complaints, finding creative ways to solve problems and follow-ups with the guest

- Assist in other Food and Beverage areas as required, including bartending and banquet service.

- Set up and tear down of buffets

- Other duties as assigned

QUALIFICATIONS:

- Minimum 1-2 years previous serving experience is required.

- Able to work effectively in a team environment

- Previous experience with Micros or a similar POS system.

- Serving It Right Certificate is required

- Food Safe Certificate is an asset

- Knowledge of wine, spirits and general bartending an asset

- Organized and able to take initiative

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Must be able to stand for long periods.

- Must be able to lift up to 40 pounds (~18 kg) on an intermittent basis.

The Hilton Vancouver Airport hotel is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. Accommodations will be made available upon request for applicants with disabilities to enable them to participate in the selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact the Human Resources Department upon application.

Job Types: Part-time, Seasonal

Pay: $22.96 per hour

Benefits:

Casual dress Company events Disability insurance Discounted or free food On-site gym On-site parking Vision care
Experience:

serving: 1 year (preferred)
Licence/Certification:

Serving it Right (preferred)
Work Location: In person