Job Description

Position Overview

We are looking for full-time seasonal Servers that are dedicated, have high attention to details and a positive attitude. The BlackSwift Bistro is a fast-paced restaurant with a terrace at the trail-head of the Johnston Canyon hike. We see extremely high table turnover, need to be able to work under pressure and be efficient, and strive in a team work environment. Lunch menu is higher level pub style. Dinner is fine-dining.

Part-time servers are welcomed to apply.

Perks for you:

We offer subsidized shared staff accommodation (room & meals) Family & Friends discount at Johnston Canyon Lodge and Bungalows Company Events Discount for restaurant meals and gift store items Commuters benefits Other financial incentives: tips program and performance bonus Located in the heart of a wildlife corridor and many hikes around We believe in working smart & having fun!

Key Responsibilities:

Offer a warm welcome to customers and bring them to their respective table. Be conscious of section division & rotation. Prepare restaurant tables with special attention to sanitation and order Present restaurant menus and help customers select food/beverages. Answer questions or make recommendations for complementary products: upsell. Inform customers of daily special menu items. Mention favorite / must try dish / wine / cocktail. Accurately put in customers' orders and specific requests in POS. Double-check that plates respect high quality standards. (presentable, no food stain, special request are correct) Ensure customers are receiving the correct orders before delivering meals to the tables. Collaborate & communicate effectively and with respect with other restaurant servers and kitchen/bar staff Deal with minor complaints or problems with a positive attitude. Problem-solving, calm and professional outlook. Issue bills and accept payments. Correctly close tables on the POS. Do individual cash outs at the end of your shift. Fix typos, out of balance cashout. Ensure cleanliness of the restaurant at all times, participate in rotational cleaning duties and do daily end of shift cleaning/prep duties.

Requirements

Available to work until October 17. Prove Valid ProServe Certification (Alberta liquor serving cert.) Legally eligible to work in Canada (no sponsorship) Provide clean criminal records
- Staff Accommodation available upon request and availability

Job Types: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 4 months

Pay: $16.00-$17.00 per hour

Additional pay:

Bonus pay Overtime pay Tips
Benefits:

Commuter benefits Company events Discounted or free food Flexible schedule On-site parking Store discount
Flexible language requirement:

French not required
Schedule:

Day shift Holidays Monday to Friday Night shift Weekends as needed
Ability to commute/relocate:

Banff, AB T1L1A9: reliably commute or plan to relocate before starting work (required)
Application question(s):

Please describe in 2-3 sentences why you are wanting this position at the BlackSwift Bistro, Johnston Canyon Lodge.
Experience:

serving: 1 year (required)
Licence/Certification:

ProServe Certification (preferred)
Work Location: In person

Expected start date: 2025-06-01