Job Description

Position Information
Job Title Server Analyst
Appointment Type Full-Time Permanent
Position Dates Full-Time Permanent
Hours per week/FTE 35
About the Position
Lethbridge Polytechnic is seeking a Server Analyst with a strong background in enterprise infrastructure and endpoint management. This position plays a key role in maintaining the reliability, security, and sustainability of our server, storage, and endpoint management environments.
Reporting to the Manager of Enterprise Systems and Infrastructure, the Server Analyst will support both on-premises and cloud-based services, while also ensuring the effective operation of Microsoft Intune, SCCM, and endpoint imaging. This role is critical to supporting institutional priorities by strengthening service continuity, enabling proactive improvements, and ensuring operational sustainability.
The Server Analyst will collaborate closely with other Enterprise Systems members such as Network Services and the Senior Systems Analyst, as well as the Endpoint Analyst, to deliver integrated technology solutions, while also contributing a forward-looking perspective to help define and shape the future direction of the institution's server stack.
Position Details
DIRECT ACCOUNTABILITIES
Server and Infrastructure Management: Administering, maintaining, and optimizing on-premises and cloud-based server, storage, and virtualization environments (Azure), including the administration and monitoring of Nutanix hyperconverged infrastructure. Proactively monitoring system statuses and ensuring reliability through strong documentation and change controls.
Endpoint Management: Supporting enterprise endpoint provisioning, imaging, patching, and compliance through platforms such as Microsoft Intune and SCCM.
Collaboration and Integration: Working closely with Enterprise Systems colleagues including Network Services, the Senior Systems Analyst, and the Endpoint Analyst to deliver integrated and sustainable technology solutions.
Security and Compliance: Ensuring institutional systems meet governance, security, and audit requirements by applying appropriate access controls and maintaining IT-developed compliance controls.
Resiliency and Continuity: Implementing and maintaining backup and restoration procedures for critical systems, monitoring and administering physical servers, storage, and backup solutions, and supporting disaster recovery practices.
Support and Escalation: Providing higher-level technical support to frontline technicians and the Help Desk for complex issues requiring advanced expertise.
Innovation and Sustainability: Assessing, architecting, designing, implementing, and troubleshooting enterprise solutions in Microsoft public, private, and hybrid cloud environments. Contributing to the vision and roadmap of the institution's server stack by identifying opportunities for automation, efficiency, and future-ready solutions.
Identity and Service Administration: Providing account and service administration within Office 365, Entra, and Active Directory.
Documentation and Process Improvement: Designing, documenting, and implementing software and hardware infrastructure. Maintaining clear technical documentation and participating in process reviews to improve service delivery.
INDIRECT RESPONSIBILITIES
Backup or team collaboration:

• As part of the Enterprise Systems & Infrastructure team, this position will provide backup in maintaining other institutional systems as needed.
• Contribute to problem-solving and solutions engineering within the Enterprise Systems & Infrastructure team.

REPORTING RELATIONSHIPS

• Reports to: Manager of Enterprise Systems & Infrastructure, ITS Department.
• Collaboration: Works with Network Analysts, Systems Analysts, and Security Analysts.

DIMENSIONS
The Server Analyst is directly responsible for the reliability and availability of core institutional systems that are essential to academic and administrative operations. Critical enterprise applications, including the institution's Enterprise Resource Planning (ERP) system, are hosted on on-premises servers and require continuous monitoring, patching, and proactive maintenance to ensure uninterrupted service. In addition, the role supports a hybrid infrastructure of on-premises and cloud-based environments, encompassing servers, storage, virtualization, and endpoint management platforms. The scope of responsibility includes safeguarding sensitive institutional data, enabling service continuity for thousands of users, and supporting compliance with security and audit requirements. The position has a direct impact on the institution's ability to deliver secure, reliable, and future-ready digital services to students, faculty, and staff.
Required Qualifications

• Post-secondary degree or diploma in Computer Science, Information Technology, or a related discipline.
• Minimum five (5) years of progressive experience managing enterprise Windows Server environments.
• Minimum three (3) years of experience administering enterprise services such as Active Directory, Microsoft Intune, SCCM, and VMware.
• Demonstrated experience with endpoint provisioning, imaging, patch management, and compliance in a large-scale environment.
• Knowledge of networking fundamentals, including DHCP, DNS, and VLANs.
• Strong analytical, problem-solving, research, and organizational skills.
• Excellent interpersonal and relationship-building skills.
• Ability to work independently and as part of a team.
• Ability to navigate and make decisions in complex, evolving environments.

Preferred Qualifications

• Experience with Nutanix or other hyperconverged infrastructure solutions in an enterprise environment.
• Demonstrated expertise in administering Microsoft Intune and SCCM at scale, including advanced configuration and automation.
• Strong communication and collaboration skills to work effectively with both technical and non-technical stakeholders.
• A forward-looking, visionary mindset with the ability to contribute to defining the future direction of the institution's server stack.

Salary Starting at $78,952 to $92,885 per annum; commensurate with education and experience.
Working Here
Culture of Care
A Culture of Care at Lethbridge Polytechnic embraces a workplace that both protects and empowers employees by creating an environment that promotes psychological, cultural and physical safety. All employees play an important role in building a safe and supportive campus dedicated to learning and growing.
Why choose Lethbridge and Lethbridge Polytechnic
Lethbridge Polytechnic is learner-focused, with an emphasis on experiential and flexible learning experiences and work-integrated learning.
We have a strong connection to our community and the land. We also promote a work environment that supports professional development and employee wellness, including flexible work arrangements and schedules that allow for work-life balance. In addition, we prioritize equity, diversity, and inclusion across all areas of our campus community.
Lethbridge advantages
Lethbridge offers a relatively low cost of living, with mild winters and sun-filled summers. Outdoor adventures await you in the city's vast park systems and river valley, and we're located just an hour and 20 minutes from the mountains. Enjoy the advantages of small-city life while accessing the amenities of a larger city, including arts and culture, sport and recreational facilities, and year-round family-friendly events.
We Offer:

• Comprehensive benefits program, including flexible health and wellness spending accounts Employee and family assistance program
• Generous vacation time, including extended break at Christmas
• Free tuition for continuing employees taking LP courses and 50% discount for spouse and dependents
• Free gym membership
• On-campus clinic
• Professional development opportunities

Posting Detail Information
Posting Number P26-00659
Open Date 01/21/2026
Close Date 01/30/2026
Open Until Filled No
Special Instructions to Applicants
Lethbridge Polytechnic is committed to inclusive recruitment practices by providing reasonable access and accommodations to applicants. If you would like to request an accommodation at any stage of the recruitment process, please contact . Private information received in relation to the request will only be used to facilitate the recruitment process and will be kept confidential and shared only as needed with the selection committee.
Supplemental Questions
Required fields are indicated with an asterisk (*). * * Please note: To be eligible for a continuing position, you must be a Canadian citizen or permanent resident. Are you a Canadian citizen or permanent resident?

• Yes
• No

Documents Needed To Apply
Required Documents * Cover Letter

• Resume

Optional Documents * Letter of Recommendation

Skills Required