Job Description

Job Category: Business Technology
Degree Level: Some College
:
Your potential is here! Division: Canadian Utilities Limited
Location: Calgary
Duration: 8, 12, or 16 months
Salary: $24 - $36/hour, dependent upon previous work-term experience
Start Date: September 2025
Relocation: Relocation assistance will be provided
What We Offer:

• A culture based on caring, integrity, agility, collaboration, safety, and belonging
• Salary increases every semester plus 6% vacation pay
• Opportunities to give back through ATCO's EPIC Program and team events
• Well-Being@ATCO Health & Wellness Program
• So much more!

Your career journey at has the potential to be full of new experiences, inspiring challenges, and growth without boundaries. Set your sights on how you want to grow and develop, and we'll be right there to support you along the way.
Who you are:

• Must be enrolled in a co-op (or internship) program at a recognized Canadian university.
• Have Excellent computer skills and experience working with Microsoft Office Suite.
• Ability to communicate verbally and in writing clearly and concisely, using appropriate technical vocabulary.
• Currently enrolled in Computer Science, Computer Engineering, Software Engineering, or related field.

To apply:

• Indicate on your resume how many months you are available for and that you are applying for the September 2025 Co-op Term.
• Include your most recent transcript in your application.

What you get to do:
Responsibility Area #1 - Billing System Operations

• Assist with the daily production of customer invoices from the EBS
• Assist with quality control on EBS inputs and outputs
• Learn as directed specific vendor operating, configuring & custom scripting documentation
• Assist with daily review and actioning of system event logs
• Assist with ad-hoc querying of EBS databases

Responsibility Area #2 - Incident Response

• Assist with Incident response for EBS components
• Assist with creating and updating IT service tickets in vendor portals
• Assist with upkeep of the documentation library for all vendor products resulting from changes required to resolve an incident
• Assist with identifying changes required to prevent serious incidents from occurring/recurring

Responsibility Area #3 - EBS QA

• Assist with QA and functional testing support internal and/or vendor development teams with technical solutions to support Business needs while ensuring adherence to ATCO approved IT project delivery methods
• Assist in identifying test scenarios & ensuring adequate test coverage to prevent detrimental impacts in PROD
• Follow the testing discipline as directed by senior RBOPs resources
• Assist in reviewing client, customer, and user feedback on development and testing

Responsibility Area #4 - Release

• Assist in identifying release risks, and work with vendors & IT Support to resolve issues that affect release scope, schedule and quality
• Participate in Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
• Participate in the development of Deployment and Implementation Plans
• Assist the Go-Live activities including the execution of the deployment Plans and checklists

Responsibility Area #5 - Fulfillment

• Assist providing support to Call Centre Advisors for non-standard customer activities & transactions
• Assist in providing support to mid-office for business process fulfillment

Please note that only those selected for interviews will be contacted.
Canadian Utilities Limited is part of ATCO Ltd. With approximately 6,000 employees and assets of $23 billion, ATCO is a diversified global holding corporation with investments in Structures & Logistics (workforce housing, innovative modular facilities, construction, site support services, and logistics and operations management), Energy Infrastructure (electricity generation, transmission and distribution; natural gas transmission, distribution and infrastructure development; energy storage and industrial water solutions; and electricity and natural gas retail sales), Transportation (ports and transportation logistics) and Commercial Real Estate. More information can be found at www.ATCO.com. ATCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law.