Job Description

About Us

At Five Star Insurance, we are a leading insurance brokerage serving clients across Canada. We specialize in a wide range of insurance solutions, including Truck, Business, Manufacturers, Contractors, Auto, and Home Insurance. Our clients trust us because we provide comprehensive, tailored coverage with a focus on building long-lasting relationships.


Our team of experienced, multicultural brokers is committed to understanding the unique needs of each client, leveraging our strong partnerships with hundreds of insurers to deliver cost-effective solutions without compromising on coverage. At Five Star Insurance, we pride ourselves on delivering exceptional customer service and consistently exceeding client expectations.

Key Responsibilities:

Act as a trusted advisor to clients, gaining a deep understanding of their business needs and offering customized insurance solutions. Manage a diverse portfolio of commercial accounts, collaborating closely with Producers and Insurance companies to ensure seamless account handling. Oversee various administrative tasks, including renewals, endorsements, cancellations, billing, certificates, binders, quoting, and responding to client inquiries (via phone, email, etc.). Continuously evaluate and enhance internal processes to support the ongoing growth and efficiency of the brokerage. Represent Five Star Insurance at industry events and build lasting relationships with insurance carriers.

Qualifications:

Minimum of 3 years of experience in the insurance industry. Excellent analytical, organizational, and time-management skills. Ability to prioritize effectively and manage multiple tasks with attention to detail. Strong focus on delivering exceptional customer service and exceeding client expectations. Proactive, team-oriented, and results-driven with a passion for continuous improvement.

Work Environment:

At Five Star Insurance, we believe in fostering a flexible and supportive work environment. You'll have the option to work in a hybrid model, allowing you to choose the work arrangement that best suits your lifestyle. If you're ready to make an impact and grow your career with a company that values innovation, collaboration, and customer service, apply today to join the Five Star Insurance team!