Job Description

Description
Join our team and what we'll accomplish together
The Chief Technology Office at TELUS leads the end-to-end network technology journey, driving the evolution of our award-winning wireless and wireline networks to ensure customers have access to fast, reliable connectivity at home, at work, and on the move. Our technology teams are responsible for network strategy, infrastructure innovation, and implementing cutting-edge solutions that maintain TELUS's position as a world-leading communications company.
The System Capability Modernization team is driving a radically simplified delivery model across TELUS Networks. We are paving the way for Artificial Intelligence, optimization, and hyper-automation to transform how TELUS builds and operates world-leading networks to delight our customers. We are a passionate group dedicated to decreasing cycle time, increasing predictability, increasing productivity, enabling workforce variability, and enhancing engagement. We are a high-performing team of innovators who are easy to work with and will take on anything. Our work is both personally fulfilling and professionally challenging.
What you'll do
We are seeking a highly skilled and motivated Senior Technology Architect to lead the design, development, and implementation of Business Process Management (BPM) solutions-primarily on the Appian platform-and to contribute across the full technology stack within diverse ecosystems.
Your mission will be to:

• Design scalable and maintainable architectures using Appian BPM, Define Application framework, integration strategies and reusable components, Lead architectural reviews and ensure alignment with enterprise standards
• Design and manage data infrastructure, while also developing and maintaining data models that ensure data is organized, accessible, and usable across systems
• Evaluate emerging technologies, guide technology adoption, and shape long-term IT strategy to support business growth and digital transformation
• Work closely with developers, engineers, business leaders, and clients to translate business needs into technical solutions and ensure cohesive implementation

Here's how

• Solution Architecture:

• Design scalable and maintainable architectures using Appian BPM
• Define application frameworks, integration strategies, and reusable components
• Lead architectural reviews and ensure alignment with enterprise standards
• Project Involvements:

• Collaborate with business analysts and stakeholders to translate requirements into technical solutions
• Lead end-to-end Appian implementations from concept to deployment
• Estimate timelines, effort, and risks for solutions
• Technical Leadership:

• Collaborate with Architects & Developers to establish the technical vision for the program and define the roadmap for supported applications
• Work closely with the team and platform teams to solve architectural opportunities
• Design scalable systems with performance, security, privacy, and reliability in mind
• Evaluate technology choices and rapidly test solutions
• Understand and work with Architects to design the data structure to execute the vision
• Integration:

• Design and oversee integrations with third-party systems (REST/SOAP APIs, databases, legacy systems)
• Ensure secure and efficient data exchanges

Qualifications
What you bring

• University Degree or Equivalent (ideally in Computer Science, Software Engineering, Information Technology)
• 10 + years of experience in IT with a focus on architecture, software engineering or infrastructure
• 3 -5 + years of experience with the APPIAN platform
• 2 + years of experience with AI/generative AI
• Expert level knowledge, leading complex technical projects
• Expert level knowledge of data architecture / data modelling
• Expert level Data Management systems: mysql, microsoft sql, postgres, BigQuery etc
• Expert facilitation, negotiation, risk and communication skills
• Expert relationship building with key stakeholders
• Knowledge of Devops & DataOps practices, CI/CD pipelines and agile software development tools, processes, governance and best practices
• Intermediate experience with process optimization; process mapping and process improvement approaches
• Knowledge of Project Management Methodologies
• Knowledge of Cloud Based Applications including Postgres, AWS, GCP, APIs, Microservices

Great-to-haves

• Experience with TELUS IT network architecture and security protocols
• Experience with Telecom Network Build Programs, ideally within TELUS Networks

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.
#LI-REMOTE
Salary Range: $103,000-$155,000
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more ...

A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Technology Solutions
We're into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.
We are honoured to be recognized
5G
TELUS's fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications
6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.
1
Million active users logging into My TELUS per month (consumer mobility).
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Skills Required