Job Description

\xe2\x80\x8bReq ID: 183862
Company: Nova Scotia Health
Location: Provincial Zone, Westway 1
Department: IMIT Customer Service
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Status: MGMT/NON-Union Management/Non Union Position
Posting Closing Date: 26-Jul-24Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We\'re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there\'s a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you\'ll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out to see why more people from across the globe are moving here.About the OpportunityThe IM/IT Sr. Systems Analyst (SA) / Business Analyst (BA), reports to an IM/IT Manager, and is responsible for the evaluation, design, testing, implementation, maintenance, and support of information management and technology solutions, projects and services across NSH, IWK and its many external clients. The IM/IT Sr. SA/BA collaborates with key clinical and business stakeholders throughout the province as the organization, in partnership with the province\'s Internal Services Department and the Department of Health and Wellness, moves towards the rationalization of disparate systems and the OPOR strategy.The IM/IT Sr. SA/BA will be committed to a high standard of performance and will provide support across the organization to leverage IT applications aligned with NSH\'s and its client\'s strategic mission, vision and goals. The IM/IT Sr. SA/BA performs a variety of tasks, including but not limited to: evaluation of requests for change, data retrieval and optimization opportunities; troubleshooting and assisting with the resolution of application errors and other system issues; development of materials and the communication of system changes to end users; and, building and maintaining all system configuration items in line with best practice and appropriate stakeholder approvals. Additionally, this position ensures that all activities within their responsible area are supported by NSH IM/IT business plan, established policies/procedures, and in line with service level agreements between NSH, IWK and the Department of Health and Wellness.Specific Responsibilities include:

• Support provincial audio visual and digital signage standards, processes and clients.
• Support a culture of continuous improvement through identifying inefficiencies and streamlining processes.
• Collaborate with other team members, vendors and clinical stakeholders.
• Establish and maintain working relationships between the Clinical and Business stakeholders and IM/IT to determine appropriate IT solutions
• Information gathering and documentation of business requirements and end user workflow impacts as they relate to IT systems and processes
• Ensures IT systems and processes are implemented and maintained.
• Complete other duties as assigned in relation to the position description

About YouWe would love to hear from you if you have the following:

• Degree or diploma in an Information Technology, Business Analysis or Health Related discipline. Consideration may be given to those with equivalent training and relevant experience.
• Minimum of 5 years\' experience in a Technology, Business Analysis or Health Related field.
• 2+ years\' experience in application programming, systems analysis, business analysis or systems support.
• Experience with audio visual platforms (Microsoft Teams Rooms, Extron equipment, Carousel and Brightsign etc) an asset
• Experience and/or training with healthcare information systems and terminology an asset.
• Certification in IT Infrastructure Library (ITIL), Project Management (PMP) and/or organizational change management an asset.
• Experience supporting clinical application systems and related services in a complex health care organizational environment considered an asset.
• Ability to relay or explain complex issues or difficult scenarios to clinical and business staff.
• Working knowledge of basic systems principles, theories and concepts within healthcare.
• Strong knowledge of health care and technology industry best practice relating to software applications.
• Ability to solve a range of complex problems; identify innovative solutions; and, use clinical best practice knowledge of internal and/or external business issues to improve service.
• Experience creating summary documentation based on evaluation and analysis.
• Ability to influence and collaborate with diverse stakeholders to solve high risk, complex issues.
• Experience in transformational or process analysis to support change management principles.
• Ability to clearly communicates NSH vision, mission and values.
• Experience in working with patient care leaders.

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.Hours

• Permanent, Full-time Position; 75 Hours Bi-weekly

Compensation and Incentives$37.61 - $47.01 HourlySuccessful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.Once You\'ve AppliedThank you for your interest in this position. Only those applicants selected for an interview will be contacted.\xe2\x80\x8bThis is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.Follow Us!

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