Job Description

SENIOR SYSTEMS ADMINISTRATOR - INFRASTRUCTURE (INTERNAL ONLY)

INFORMATION TECHNOLOGY SERVICES

Competition No.

25.11.309

CATEGORY

SALARY

CLOSING DATE

Full-Time Continuing (35 hours per week) MSU Band G (Steps 1-8): $40.460 - $58.853 per hour. $73,637 - $107,112 per annum (Based on 35 hours per week). November 13, 2025

About Us

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MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Metis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.



Our comprehensive undergraduate university offers 55 programs to more than 20,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

Opportunity

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MacEwan University is seeking a Senior Systems Administrator - Infrastructure for a full-time continuing opportunity with the Information Technology Services department.


The Senior Systems Administrator - Infrastructure is responsible for the design, implementation, and optimization of the institution's core IT infrastructure. You will play a critical role in ensuring the scalability, security, and high availability of systems that support academic, research, and administrative functions. You will also lead operational infrastructure projects and collaborate across IT teams to deliver resilient and future-ready platforms.


Key responsibilities include:

Conducting capacity planning and performance tuning to ensure optimal system performance and cost effectiveness; Designing and deploying improved architectures to respond and adapt to evolving security and load capacity needs; Building, installing, configuring, and maintaining enterprise systems, including physical servers, storage clusters, virtual machines, and supporting hardware; Implementing secure, repeatable server deployment processes aligned with institutional standards; Diagnosing, troubleshooting, and resolving complex infrastructure issues and performance bottlenecks, collaborating with cross-functional IT teams as needed; Developing automation scripts and pipelines (e.g., PowerShell, Ansible, Terraform) to streamline deployments and maintenance; Designing and implementing failover solutions to ensure high availability of core systems during maintenance or hardware failure; and Leveraging automation technologies to help with the deployment of servers and configuration and installation of tools and software.

This opportunity is for internal applicants only.

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SKILLS

You will have:

Proficiency and experience in administering both Windows Server and Linux operating systems; Experience with infrastructure automation tools and scripting languages such as Python, PowerShell, Bash, Ansible, or Terraform; Skills in using monitoring tools (e.g., Nagios, Zabbix, SolarWinds, Prometheus) and interpreting system logs for proactive issue resolution; Working knowledge of virtualization, cloud technology, systems security, and automation tools; Knowledge of SAN/NAS technologies, storage tiering, backup strategies, and disaster recovery tools; Familiarity with cloud computing platforms (e.g., Microsoft Azure, AWS) and hybrid infrastructure integration; The ability to manage hardware and software assets through their lifecycle, including upgrades, replacements, and decommissioning; An understanding of infrastructure security best practices and experience applying patches, hardening configurations, and supporting compliance audits; Excellent analytical and problem-solving skills, with the ability to prioritize and manage multiple tasks effectively; The ability to troubleshoot infrastructure-related issues and perform root cause analysis; Strong interpersonal skills (verbal and written) to interact with end-users, technical teams, and stakeholders at various levels; The ability to translate technical concepts into accessible language for non-technical users and stakeholders; A strong commitment to user experience and ensuring infrastructure solutions support academic, research, and administrative outcomes; and The ability to work both independently and in a team-oriented collaborative environment.
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QUALIFICATIONS

A minimum of a bachelor's degree in Information Technology, Computer Science, or related field. A minimum of 5 years of experience in system administration in a complex IT environment. Familiarity with or experience in a post-secondary or other public sector environment is considered an asset. An equivalent combination of education and experience may be considered.
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POSITION REQUIREMENTS

The nature of the position requires the Senior Systems Administrator to participate in the ITS on-call schedule for after-hours support. The position may be required to work outside of normal operational hours (i.e., evenings and weekends) to support urgent issues if they arise.
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BENEFITS

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

Competitive base pay Generous vacation time Secure pension plan Flexible benefits package Continuous learning culture * Opportunities for career growth