Job Description

GBS Technologies is an independently owned and operated Wireless?& IT Solutions Company operating in Atlantic Canada. Our IT Solutions provide small to medium-sized businesses (SMBs) with End-to-End IT services. We are expanding our team by seeking an IT Specialist to support, onboard, and maintain the systems of our clients.

We provide a comprehensive collaborative IT support service to our clients which includes on-site and remote support with email, hardware maintenance, server support, managed networks, managed endpoints, cloud security, backup, disaster recovery, and business voice services.

The successful candidate will have a combination of technical, and interpersonal skills, and work as part of a team to deliver a world-class customer experience.

We are looking for an individual who has a strong background working in environments that are client-facing, open to collaborating with colleagues, willingness, and ability to continuously learn new things and retain what has been learned, has competency in understanding IT systems, is empathetic, and is a strong communicator.

About the Job:

This role is based out of our Head Office location. Confident in the ability to triage, assess, and work through requests as they come in, take on more advanced request when required while collaborating with the team to find a resolution. Willingness to work in any role in an IT Support group. Administer, monitor, and troubleshoot a wide range of commercial IT systems, including desktops, servers, networking, storage, and mobile devices. Administer, monitor, and troubleshoot backup solutions, disaster recovery solutions, remote connectivity, and security solutions, including firewall management and network security measures. Diagnose and repair hardware and software issues. Maintain an up-to-date knowledge of information technology products and communicate this knowledge to clients. Develop a solid understanding of the services and information technology used by clients. Create standard operating procedure documentation and update and as required.

Qualifications Include:

BSc/BA in Information Technology, Computer Science or a related discipline preferred Holding Microsoft Certified Systems Administrator (MCSA), or equivalent certificate is an asset Extensive experience in MS Windows servers and products

Microsoft Azure Solutions Architect Exper

t: Confirms skills in designing and implementing solutions on Microsoft Azure Experience with databases, networks (LAN, WAN) and patch management Ability to set up, configure server hardware, and switchover servers Familiarity with backup and recovery software and methodologies Recent experience working in a technical environment including desktop and customer support Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Ability to manage IT projects, including server configuration, data migration, and user training Ability to provide detailed documentation, Assessment and reports on IT services and solutions Bilingual in French and English not required but considered an asset.

A valid driver's license is required for this position as travel may be necessary

Legally able to work in Canada

Working with GBS:

There is unlimited potential as an IT professional at our growing company with lots of opportunities as we aim to promote personal growth and development.

Our team dynamic values initiative, willingness to learn but is not afraid to speak up and ask for help, easygoing, and can build relationships/camaraderie with ease. We are huge when it comes to teamwork and collaboration.

Please note that only qualified candidates will be contacted. Thank you for your interest in this position.

Job Type: Full-time

Pay: From $75,000.00 per year

Additional pay:

Overtime pay
Benefits:

Casual dress Dental care Extended health care Life insurance On-site parking Paid time off Store discount Vision care
Schedule:

Monday to Friday On call
Work Location: In person