Job Description

Division: Trotter & Morton Facility ServicesTrotter & Morton Facility Services provides 24/7 preventive and predictive mechanical system maintenance and repair to condominiums, commercial, and institutional buildings.At Trotter & Morton, we know we're only as good as our employees. The successful applicants will contribute to our team of experienced personnel by bringing a willingness to learn and an entrepreneurial spirit to every project. The Senior Journeyperson Supervisor will assist the Service Manager by acting as a liaison between the Journeyman, Office Staff, and Clients. The Supervisor will work with both the HVAC and Plumbing Technicians and mentor these Journeyman for performance, interpreting feedback, and training, and will be available to answer questions as needed. This position, for the right candidate, could be used as a stepping stone to the position of Service manager in the future.What's* in it for you*

• Competitive salary
• Generous vehicle allowance
• Performance based bonus
• Minimum 3 weeks' paid vacation
• Extensive benefit plan
• RRSP Matching
• Professional development and training resources
• Inclusive and engaging work environment

Roles and Responsibilities

• Mentor and provide support to new and existing Journeyman within Trotter & Morton Facility Services
• Develop and maintain onboarding process for new technicians and apprentices
• Act as a liaison between operations and technicians in identifying needs and defining roles.
• Act as a liaison between Journeyman with regards to pertinent feedback related to performance.
• Take a lead role in identifying and developing skills and habits necessary to succeed within the LINC model.
• Routinely update Service Manager with regards to progress or areas of concern regarding presently employed Journeyman.
• Be actively involved in any discipline or corrective steps that may be required for violating Trotter and Morton employment standards and codes of conduct.
• Conduct meetings with Journeyman on a routine basis in order to allow open lines of communication between technicians and operations.
• Addressing client concerns directly with client and follow up with resolutions.
• Attend team planning meetings on a regular and consistent basis as scheduled.
• Provide support and act as a liaison between the two groups of Technicians and office support team.
• Work closely with the TMFS Safety Team to develop and review best practices
• Lead Safety Meetings on a monthly basis
• Work with the Service Manager on an ongoing basis in the development and defining of the Senior Supervisor Role.
• Follow all company policies and procedures including Company's Health and Safety program
• Understand and follow company Quality Control Program
• Perform other duties as required.

Required Skills

• Strong oral and written communication skills
• Strong organizational skills
• High level of customer service
• Demonstration of leadership capabilities
• Ability to multitask
• Understand the profit & loss Statements and how that effects the performance of the contracts and Company.
• Knowledge of the Apprenticeship program within LINC
• Ability to mentor, coach, and respond to questions effectively

Required Experience

• HVAC/Plumbing Journeyman Certificate
• Minimum of 5 or more years' experience as a Journeyman in the trades
• Previous exposure to leadership or mentoring accountabilities is preferred
• The operation or knowledge of business would be helpful but not essential.

Additional Requirements

• This position may require additional hours to meet the demands of the role
• Travel may be required

We offer an excellent, competitive salary along with a comprehensive benefit package.We firmly believe our employees are our best assets and we are committed to providing ongoing training and support to allow them to reach their full potential. Trotter & Morton Group of Companies is an industry-leader in safety, and we strive for an incident-free workplace in all aspects of our operations. If you have a strong work ethic and commitment to excellence, apply today and build a rewarding career as a member of our high-performing team.Click New Resume/CV to begin the online application process. Click Existing Resume/CV if you have previously applied to a position and would like to update your online application profile.Our Commitment to DiversityThe Trotter & Morton Group of Companies is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.We thank all applicants in advance, however, we will only contact candidates selected for an interview.Job Type: Full-time