Are you passionate about driving innovation at the intersection of business and technology? Join GSK's Regulatory Operations Function and play a key role in maximizing the value of IT systems and business processes! In this dynamic role, you'll optimize the collaboration between Regulatory business groups and IT teamsxe2x80x94both in-house and with vendorsxe2x80x94ensuring seamless interaction and the efficient use of cutting-edge technology. Be a part of a forward-thinking team dedicated to advancing regulatory excellence and making an impact on the future of healthcare. This role serves as the Business System Owner (BSO) for a number of systems in the Labelling Operations space.
Key Responsibilities
Lead and coordinating the business engagement in projects in collaboration with IT and Business Project Teams to coordinate solutions delivery and support.
Lead workshops with business experts to agree requirements using good facilitation and influencing skills
Define and document user requirements
Recommend improvements to or new processes to support implementation
Design solutions using knowledge of tools (e.g. Cognos)
Apply knowledge data migration processes to ensure a robust solution identified
Manage and perform User Acceptance process within project lifecycle
Represent Regulatory Systems in cross Regulatory initiatives taking lead role to define requirements, identify proposals & lead implementation
Contributing to development of project proposals and business cases.
Identify process improvement opportunities and work with senior managers to gain endorsement to implement
Lead support for a varied portfolio of off the shelf and bespoke regulatory systems that are used globally for the delivery and maintenance of regulatory activities.
Provide operational support to GRC for Regulatory Systems
Mentor junior staff within the team on processes and tools
Basic Qualifications
Bachelor degree in scientific or technical area of specialization
Experience delivering business operational support to critical regulatory systems in a global environment (Regulatory Information Management and Reporting, Electronic Publishing and Validation Systems, Electronic Data Exchange and/or Labeling Management Systems).
Experience at managing/supporting regulatory business IT systems is a must have
Experienced at leading and participating in Business Change Teams delivering IT solutions for the business.
Extensive experience of working within a regulated project delivery environment.
Ability to communicate and provide assistance and support on both sides of the Business-IT interface.
Proven ability at effectively interacting with senior managers within the organization.
Experience managing change control and system lifecycle within a regulated environment, ideally in drug / vaccines development.
Experience in Business Analysis and Business Process Design.
Preferred Qualifications
Experience with business system ownership and business system lifecycle management.
Fluent and able communicator in English and local language
Strong communication and influencing skills
Ability to self-manage the work and prioritize effectively
Service orientation, customer-focused
Good team worker, but with confidence to lead when appropriate
Good understanding of IT lifecycle, processes and quality management
Software and System Experience (any)
o Parexel Insight Manager RIM and Cognos Reporting
o Documentum D2 Labeling System
o CSC Regulatory Submission Suite (eCTDXpress, Publisher, Toolbox, Viewer)
o Global Submit Validate Lorenz eValidator
o Axway eSubmission Gateway FDA Web Trader, EMA Gateway CESP
o Veeva Regulatory Vault
o PowerBi
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