Job Description

Position: Senior Security Technician - Commercial Installation and Service
Location: Oakville - GTA
Job Type: Permanent
We are looking to hire a Senior Security Technician (Commercial Installation and Service) for a great client in the access control and security systems industry.Responsibilities:- Perform installation and service activities on Access Control, CCTV, and Intrusion Security systems from small to large installations on customer sites.
- Read and interpret blueprints, diagrams, schematics, submittals, and specifications.
- Complete final commissioning reports for submittal to customers and carry out system acceptance tests with relevant authorities and other interested parties (i.e. Maglock Inspections).
- Maintain up to date knowledge of various product lines.
- Manage and coordinate sub-contractor installation as required.
- Identify and sell basic product enhancements to customers.
- Participate in job site final walk on assigned jobs and/or final completion for systems to service turnover on assigned jobs.
- Complete As Built drawings on the completion of the job when required.
- Conduct training and development classes for customers on site or at the branch.
- Deliver technical support, coaching and direction to end users and junior technicians as required.
- Assist in developing employee training programs for employees and customers.
- Present a professional image when communicating with customers at all times.
- Establish a good working relationship with all customers and adhere to the company dress code.
- Complete and submit timesheets, expenses, and other necessary information on time on a weekly basis.
- Participate in travel throughout the district business area when required.
- Must participate in the after-hours on-call service support team.
Requirements:- At least 5 years of experience within the Electronic Security Systems industry.
- Completion of a college diploma in Electronics or Computer Networking.
- Demonstrated ability to physically install program and troubleshoot small to large scale IP Based Access Control and CCTV Systems.
- Direct knowledge and experience in at least one of the following access control systems is a must. (SiPass, CCure, Genetec, Keyscan).
- Direct knowledge and experience in at least one of the following video management systems is a must. (Siveillance, Genetec, Milestone, DVTel).
- Experience in installing and programming DSC system is an asset.
- Good Working Knowledge of Networking (IP Addresses, Subnets, Multicast audio/video).
- Strong written and verbal communication skills and customer service focus is a must.
- Proficient in the use of computers including Windows operating systems and MS Office applications, specifically MS Word and MS Excel (create spreadsheets, basic formulas, sort data).
- Strong troubleshooting skills with working knowledge of electronic test equipment including a multimeter.
- Critical thinking skills to think \xe2\x80\x9coutside the box\xe2\x80\x9d.
- Ability to manage multiple assigned service tickets and small works accurately and efficiently and adapt to changing customer needs and follow up with service and Customer Service Manager with outstanding issues.
- Ability to run wires and fish door frames and wall on small installations.
- Ability to express clear technical solutions in a clear and concise manner.
- Ability to train customers on basic operations of systems.
- Ability to lift equipment and tools up to 40 lbs.
- Ability to climb ladders and scaffolding.
- Available to travel to customer sites (occasional overnight travel).
- Currently possess a valid driver\'s license in good standing.
- Assets: working at Heights (WAH) Certification; Lift Certificate; certification(s) in CCure, Genetec, Milestone.To apply, please send your resume to Vanessa Tran at vanessa.tran@quantum.ca.REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We\'re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.Services de Gestion Quantum Lt\xc3\xa9eDepuis sa fondation \xc3\xa0 Montr\xc3\xa9al en 1968, Quantum a acquis une renomm\xc3\xa9e enviable et est devenue le partenaire de ressources humaines de choix des entreprises priv\xc3\xa9es ou du domaine public. Notre mission d\'excellence et notre engagement ind\xc3\xa9fectible...

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