Empire Life is looking to hire a Senior Sales Analyst to join our Group Distribution team!
Why pursue this opportunity
Impactful work
- get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.
Play an integral role
- this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
Deliver excellence -
provide a personal, accurate, professional, and courteous service and resolution to our customers.
Diversity, equity, and inclusion
- we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you'll be working on
Ensure the national goals are achieved through the collaborative, proactive and effective execution of sales activity and problem resolution.
Ensure the effective negotiation, coordination and delivery of administrative, renewal, plan amendment and new business documentation as appropriate
Act as key contact with distribution partners and internal stakeholders; escalate issues to management as required
Develop and present business case to support pricing decisions; conduct risk assessment and make decisions on final pricing within defined parameters
Provides subject matter expertise, training and mentorship to Sales Analyst Team
Utilize knowledge of industry standards and internal processes to creatively provide solutions and timely resolution to complex issues that minimize escalation and recommends best practices to leadership
Identify and effectively communicate stakeholder concerns and act to resolve issues; escalate as required
Provide administrative and service support as required
Acts as a key contact and subject matter expert on technical issues and procedures providing support for internal and external stakeholders
What we're looking for you to have
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Completion of a University degree in Commerce, business administration or related discipline
5+ years work experience in group insurance/financial services industry
Knowledge of underwriting principles and technical pricing capabilities
Working knowledge of group products, contract provisions and administrative procedures
Demonstrated experience in a group sales and service environment
Knowledge of word processing, spreadsheet, email, internet and database software
GBA or working towards
Well-developed customer relations skills
Ability to think logically, analyze and solve problems
Ability to develop and maintain effective working relationships
Ability to prioritize and balance multiple tasks or projects
Well-developed communication, negotiation, persuasion and/or presentation skills
Tact, diplomacy and the ability to handle confidential information
If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Working conditions
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Travel required (as needed)
Beyond the salary
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For permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:Competitive salaries with annual pay increases
Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
Competitive uncapped commission, for sales positions
A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
Flexible work arrangements and an annual allotment of personal health days.
Four weeks annual vacation from hire date
A defined contribution pension plan with generous employer matching
Top up programs for parental leave and compassionate leave
Employer-sponsored wellness and recognition programs
A cash employee referral program
To learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know us
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Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca .
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