Job Description

Description :
Join Servus Credit Union - Canada's Largest Credit Union!
We are hiring for a Senior Relationship Manager for our Commercial Markets team in Calgary.
Employment Status: Full-time; permanent; on-site
Posting closes: October 31, 2025
At Servus Credit Union, we do things differently--because we're a credit union, not a bank. And that difference matters.
We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it's through profit sharing, competitive rates, or local initiatives that make a real impact, we're here to help Albertans feel good about their money.
We're looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that's innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.
Join Servus and discover a better way to work.
As a Senior Relationship Manager - Commercial, your primary goal is to deliver personalized advice to commercial members. In this position, you'll manage a portfolio of commercial loans and deposits and be accountable for sales, service and growth of that portfolio. Using your commercial experience, you will cultivate strong working relationships with potential and existing members, the retail branch network, local business owners, and members of the professional community.
Looking for candidates with min. 5 years' experience managing large complex commercial "connections" within a portfolio upwards of ~$40 - $50 million.
What you'll be doing:

• Developing and maintaining effective sales and marketing efforts to maximize Small Business and Commercial Loan growth, deposit growth and sales of peripheral products to help our members succeed in business
• Proactively building relationships with existing and future members
• Staying up to date on lending and deposit services, products, policies, and legislation
• Maximizing our existing portfolio including loan and deposit growth
• Developing and submitting renewal applications
• Recommending rates within discretionary limits and approving loans within lending authority
• Evaluating requests on the basis of policy, risk, and profitability

What you bring:

• Minimum of 5 years of progressive lending and Commercial Banking experience
• Demonstrated ability in all facets of credit granting and sales of Business Banking products over a three to seven year period
• Business Banking experience including business development, underwriting, compliance, and a basic knowledge of portfolio management
• Experience working and developing relationships with members, potential members, influential community people and employees
• University degree in a business discipline or sufficient experience in lieu of education

Most importantly, we are looking for candidates with a passion for helping our members and businesses succeed. If you are a driven lender looking for long-term career growth, then we encourage you to apply!
Why Servus?
Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Competitive compensation including performance-based incentive pay and profit share
• Training & Development Opportunities

• Career Advancement Potential

• Flexible work options

• Meaningful work towards individual and corporate goals

• Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide...with a few additional perks!
What happens next?
We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.
At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!
Qualified applicants are invited to apply online.
Posting Closes: October 31, 2025
We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

Skills Required