Job Description

Opportunity Highlight

-------------------------


Closing Date:

January 18, 2026

Position Type:

Permanent

Compensation:

62,875-72,916

Work Location:

On-site

We have an exciting opportunity for a highly motivated Senior Recreation Centres Operator to join the Parks & Recreation. The Senior Recreation Centres Operator, under the supervision of the Recreation Centres Team Leader, provides day to day operational support to the Recreation Centres team and ensures work assigned is completed. This position ensures the safety and cleanliness of the facility and provides exceptional customer service to all patrons. This position supports the Team Leader in the execution of service levels, business centre plans and Corporate Business Plans and ensures that activities are conducted in accordance with OHS and Town Standards. This position may be located at either Okotoks Recreation Centre, Viking Rentals Centre (Arenas) or Viking Rentals Centre (Events Hall), but will be expected to cross train and provide back up to all centres.

The Senior Recreation Centres Operator will be primarily working out of the Okotoks Recreation Centre and is responsible for:

Provide day to day operational support to other team members (first point of contact); Acting as support to leader in ensuring work assignments are completed by other team members; Provide recommendation on efficiencies for shift schedules and draft final schedules for leader approval; Conduct training, orientation and mentoring of other team members; Support recruitment and provide recommendations to leader; Responsible for complex assignments or tasks; Review work of other team members and provide feedback ; Provide input and support execution of service levels, business centre plans, and Corporate Business Plan as required; Provide excellent customer service by addressing inquiries, handling complaints as per process, and resolving issues; Provide assistance to user groups for special event set-up/tear down; Open and close Recreation Centres, provide basic security and crowd control, and general security support; Assist in regular servicing and maintenance of facility equipment to ensure reliable operation, including furnaces, exhaust fans, pumps, refrigeration system, sprinkler system, emergency lighting, alarm system, boilers, make-up air units where applicable; Assist in electrical maintenance, replacement of lights, score clocks, PA system, minor plumbing and structural repairs, etc.; Operation of small equipment for snow removal; Assist with scheduling, promoting and attend safety training at Recreation Centres; Ensure Occupational Health & Safety Administrative Guideline is followed within the Recreation Centres, including first aid procedures; Monitor the condition of the Recreation Centre to prevent accidents or injuries. Bring up any concerns to Recreation Centres Team Leader; Handle emergency situations as per protocol; Arenas - proficient operation of the ice-resurfacing machine (Olympia) and power edger to ensure Arena ice surfaces are maintained, including ice making, removal and maintenance; Provide process documentation for consistency in Recreation Centres services and support, thus may include but not limited to obtaining permits, approvals and/or authorizations; Provide specialized administration duties relating to Recreation Centres as assigned, such as maintaining records of facility usage, as well as logs and records of miscellaneous building activities and machinery;
Projects as assigned.
###

Opportunity Details

Job Posting ID
3725P
Hours of Work
37.5/week
Number of Openings
1
Standby Rotation Required
No
Driver's Abstract Required
Yes
Police Record Check Required
Yes, including vulnerable sector###

What we offer

An excellent pension plan Career development Competitive salary Comprehensive health, dental, paramedical Flexible work schedule

What you Bring

------------------


Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is equivalency to:

Diploma in Recreation Facility Management or related field; Arena Operator Level 2 certification; 5 or more years related work experience representing continuous learning and career progression, including at least one year experience in indirect supervision and/or leadership/mentorship experience; Proven experience managing projects, and mentoring staff; High-level ability to analyze complex data and provide actionable insights; Exceptional communication and conflict resolution skills; Proficient with Microsoft Office Suite and position relevant software.

Equity, Diversity and Inclusion (EDI)

-----------------------------------------


Equity, diversity and inclusion (EDI) is essential to achieving the Town of Okotoks' strategic plan. We encourage applications from women, Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. The Town of Okotoks aims to build independence, dignity, integration and equality of opportunity into all aspects of the Town's work culture.

How to apply

----------------


Interested applicants are invited to submit a cover letter and resume through our online application by the closing date listed. We will not accept late applications, and we will only reach out to those selected for an interview.

Accommodations

------------------


The Town is dedicated to cultivating a workplace that embraces respect, inclusivity, and equity, mirroring the diverse community we serve. Upholding the core values of Diversity, Equity, Inclusiveness, and Accessibility is our unwavering commitment. The Town of Okotoks prides itself on being an inclusive workplace, inviting applications from all qualified candidates.

We will provide an accessible experience for applicants. We are committed to providing an inclusive and barrier-free work environment, beginning with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please contact us through our online contact form. All information received in relation to accommodation will be kept confidential. Last Updated: January 2, 2026