The role is responsible for execution of all reconciliation and attestation related activities for an assigned portfolio. The position will provide ownership of assigned processes and related documentation as well as provide vendor oversight for process execution. This position will execute daily quality assurance routines to ensure high quality process delivery and drive process efficiencies across assigned reconciliations.
WHAT WILL YOU DO?
Ensure adherence to Enterprise General Ledger Attestation Policy, SLAs and GRS operational controls
Provide superior client experience and strengthen relationships and collaboration with business partners, vendors and external parties
Develop and implement routines to ensure the delivery of high quality service to Service Partners, including proactive issue identification and resolution and achievement of SLAs
Proactively seek to contribute to an environment of continuous improvement by identifying, recommending and implementing efficiency/process improvements
Identify, escalate, track and work to resolve issues/conflicts, reporting to others as appropriate
Act as a subject matter expert and assist the Onboarding team when new work is being onboarded to Global Reconciliation Services
Assist offshore partners and SROs in reconciliation process challenges and follow up notification to business partners
Ensure all required reporting is completed in a timely and efficient manner
Ensure appropriate supporting documentation is reviewed and is accurate for any reconciliation or posting activity
Responsible for SOP review and improvements on a regular basis
Cross train in multiple processes to ensure there is quality support and backup/coverage at all times
WHAT DO YOU NEED TO SUCCEED?
Must have:
University degree, accounting designation preferred or equivalent experience.
Strong knowledge in General Ledger reconciliation processing
Understanding of Enterprise and FSS applications related to GL Reconciliation Activities
Solid knowledge of all Regulatory and Compliance rules as follows
Sense of urgency, agile, adaptable and resilient to handle multiple situations (4)
An innovative thinker who is proactive and well organized with attention to detail (1)
Strong communication and client/partner service skills (2)
Change management minded
WHAT'S IN IT FOR YOU?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I
nclusion
and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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