Job Description

Title: Senior Product Manager

Salary: Based on Experience + Benefits + Vacation

Location: Richmond Hill, ON *Hybrid

Term: Full-time, Permanent

About Us:

WellnessLiving is one of the fastest growing software companies in North America with over 10 million users worldwide! Thousands of business owners in the fitness, wellness, yoga, music, dance, and martial arts industries love our platform as it helps grow their business through dynamic and innovative features. We are passionate about providing entrepreneurs with optimal solutions to help them run their business with ease.

Known as the software company with a heart, we are extremely customer focused. Our customers are our number one priority, and we do all we can to make sure their business needs are being fulfilled. With a growing community of customers and offices globally, our mission is to be the all-in-one software solution that propels businesses forward!

About You:

We are a growing team of bright, ambitious individuals who are seeking like-minded candidates who can help us take our brand to the next level! We are looking for someone who has worked with global teams to successfully launch and scale enterprise products and is passionate about delivering products that customers love.

• Teamwork and Collaboration - Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
• Critical Thinking and Problem-Solving - The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
• Strong Work Ethic - Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
• Natural Leadership Skills - Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
• Entrepreneurial Spirit and Business Mindset - Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
• Time Management - Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.

Responsibilities:

• Shape the product roadmap and work with the UX/UI, Product Experience, Customer Solutions, Onboarding, Sales and Engineering teams to ideate, collaborate and innovate new software features
• Assess product opportunities by formulating the right business questions and tracking down data that can inform a decision
• Connect project-level outcomes to key metrics that drive your product area, and that create meaningful outcomes for the business
• Make decisions that align with product strategy as well as business goals, while maximizing value for users
• Prepare complex requirement documents, taking into consideration interrelated functionality and dependencies, determining the appropriate order of priority, and collaborating with the Engineering team to obtain the estimation for the level of effort required
• Use low-fidelity tools, use cases, process diagrams, and user behaviour analysis to outline a design approach for a project, and work with the UX/UI Designers to translate that into a higher-fidelity representation of the feature
• Understand technical and design trade-offs and collaborate with UX/UI Designers and Engineers to find creative solutions that strike the right balance between speed and quality
• Create and maintain product plans, backlogs and supporting documents that enable mixed teams to deliver work against the plan
• Assess the quality of delivery of your product components and effectively raise potential challenges to the Executive level if it does not meet the bar for release
• Communicate effectively with your team and cross-functionally with all stakeholders to inform, build buy-in, and obtain support throughout your project lifecycle
• Demonstrate strong empathy for users of the product, and leverage feedback from multiple sources to prioritize decisions
• Seek opportunities to provide support and advice to more junior members of the team, helping them to more effectively deliver on project goals
• Participate in Scrum ceremonies, sprint planning and design review meetings

Qualifications:

• 5+ years of experience as a Product Manager within B2B/SaaS, preferably in Business Management tools/software and/or Health & Wellness industry
• 3+ years of direct experience working with established UX/UI design processes
• Post-secondary Degree in Computer Science, Engineering, Business, or related field
• Proven expertise working within a Scrum team and Agile development framework
• Strong analytic background in a product capacity
• Ability to adapt quickly to changing and conflicting priorities
• Solid understanding of responsive design, web standards, UX/UI best practices
• Excellent written and verbal communication skills

Please note that those who meet the qualifications for the position will be contacted directly.

We appreciate you taking the time and look forward to reviewing your application.

Please note that those who meet the qualifications for the position will be contacted directly.

We appreciate you taking the time and look forward to reviewing your application.

WellnessLiving is an equal opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate\'s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees.

WellnessLiving