Job Description

Note: The role is 100% remote

It's our time to scale. It's your time to be part of something big.

Tulip's mission is bold. We're a team of experts who have worked with and for retailers over the past 20 years. We are driven to disrupt an entire industry and enable one of the world's largest job markets.

Tulip has built a retail mobile software platform that empowers leading retailers such as Mulberry, Chanel, Saks Fifth Avenue, Kate Spade, Coach, and Michael Kors to give mobile devices to their store associates so they can elevate service, sell more and provide a personalized experience.

Tulip is a place you come to make an impact, working with like-minded people to build something meaningful using the best technology. We are growing, and while lean is great, we need more people, energy, innovation and talent.

The product team at Tulip is looking for a Senior Product Manager (Ecommerce/Mobile Apps) who will lead our efforts to harness the power of the world's most advanced technology to deliver simple-to-use mobile applications that enable all aspects of the retail experience. Our product portfolio includes:

What you will do:

• Clienteling powers the omni-channel shopping experience by systematizing and automating the clienteling process. Retailers are able to easily create authentic, seamless customer experiences across all channels and build meaningful relationships with customers
• LiveConnect lifts ecommerce conversion by allowing online shoppers to connect with in-store associates. Through live video or chat, customers can instantly get the information and insight they need to purchase with confidence.
• Appointments allows customers to have a highly personalized shopping experience, on their time. Associates are able to stay organized and provide high-quality service through various appointment types.
• Runner connects store associates with backroom employees or runners to retrieve products without leaving the customer's side. Enabling stores to create an effortless and smooth experience.

• mPOS/POS enables retailers to provide seamless mobile checkout experience. With the app in hand, store associates can capture transactions from anywhere in the store.

What you will have:

• 5+ years of retail-tech, enterprise SaaS or related product management experience
• Great relationship-building skills that shine when you're talking with a customer, cross-functional partner, or engaging a diverse audience
• Growth mindset, ability to see big picture and desire to play a key role in Tulip's next big leap
• Self-starter and track record of delivering results across the finish line
• Experience with eCommerce is a definite asset
• Experience with Mobile iOS applications is a definite asset

Tulip has perks, career progress, and an intimate culture. We have:

• Embraced remote culture! Work remotely, permanently, and full-time.
• An excellent healthcare plan with no wait time, paid parental leave, and corporate gym rates.
• A culture of openness and idea generation. We have weekly all-hands and quarterly town halls. We pride ourselves on our transparency and keeping it real. From the most senior to the newest team member, we give you access to decision makers and career building work.
• The opportunity to grow and apply new skills be it hands-on or leadership. We prioritize diversity, inclusion, and building a community. We're a little weird but in a good way.

• Ability for employees to work a 4 week.
• A "workcation" benefit that'll let you work reduced hours in order to extend your vacations

Why we are awesome.

Tulip is hungry and humble. When you join Tulip, you'll be part of a strong, thriving, diverse group of people who come from different disciplines, countries, and experiences. We do what we love and it shows in our unrelenting pursuit of affecting real change. We believe in investing in our people, building positive relationships with our customers, and treating our work like our craft.

Tulip is at the cutting edge of technology. We work with big-name retailers. It's a chance to step up to solving complex technical problems and develop a deeper understanding of the retail world while being part of a niche startup style company. We don't fear failure; we embrace challenges. We're excited about taking the lesser known paths, using the open source tools and keeping up with the pace of evolving tech solutions. It's fun, it's fast, and it's future-focused.

Tulip gives back. Inspired, passionate, and committed people helped make us the successful company we are today. We challenge norms and put people before profits. Our CEO, Ali Asaria, created The Tulip Foundation, a charity controlled by all of us, the employees. We believe we can build a great company that changes the technical space while simultaneously giving back to society and the community.

Join us.

Feel like you can't tick all the boxes? If you have some of the skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply.

Tulip Retail is strongly committed to equal opportunities in employment. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of Tulip Retail.

Tulip Retail welcomes and encourages applications from people with disabilities. Accommodations are available by request for candidates taking part in all aspects of the selection process.