Job Description

Company Biography

Orillia Soldiers' Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational opportunities abound.



People have always been OSMH's greatest strength. Our committed team has helped our community for over a century. We offer an environment where each individual works interdependently towards common goals: we value Trust, Courage and Teamwork. We are an organization where individuals' contributions are valued and there are many opportunities for personal growth and development.

Position Summary

The Senior People Services Business Partner (SPSBP) is a strategic People Services leader that is responsible for providing expert consultation and guidance on employee and labor relations issues, delivering people-related solutions and support to organizational leaders and employees at Orillia Soldiers' Memorial Hospital (OSMH). Reporting to the Director, People Services & Operations, the SPSBP plays a critical role in shaping People Services strategies, driving organizational effectiveness, and fostering a culture of engagement and inclusion. They collaborate with key partners to ensure alignment of People Services initiatives with the hospital's organizational strategy, mission and goals.



PRIMARY RESPONSIBILITIES:




People Services Partnership:


Collaborate with all levels of leadership to assess Health Human Resource (HHR) needs, identify areas for improvement, and develop People Services initiatives to drive positive culture. Provides guidance, coaching and counselling to leaders and employees on all People initiatives, including employment, employee relations, collective agreements and People Services policies, procedures and applicable legislation Develops leaders to enhance their people management skills and practices. Staying informed on key talent, identifies leadership and professional development needs, and champions HR interventions to improve business performance through people Build strong relationships with partners, using effective communication and interpersonal skills to establish trust and collaboration. Support leaders as needed with quality improvement framework guiding the process with relevant data and information


Employee Relations, Labour Relations and Conflict Resolution:

Act as a trusted advisor for complex employee relations issues, including investigations, disciplinary actions, and grievances. Collaborate with department leadership to resolve workplace conflicts, ensure fair treatment of employees, and promote a positive work culture. Coach and guide managers on effective communication, conflict resolution, and performance management. Support labor relations activities, including managing and negotiating collective agreements, and preparing for grievances and arbitrations. Facilitate and mediate sessions between managers and employees on People Services and employee relations issues. Navigate negotiations and influence partners, using persuasive communication to advocate for People Services strategies that align with business objectives. Serve as an internal consultant by analyzing, recommending, and implementing solutions for various employee and labor relations issues


Talent Management and Development:

Lead talent management efforts, including workforce planning, succession planning, and talent acquisition to attract, retain, and develop top talent. Partner with department heads to identify high-potential employees and create development plans for career growth and succession readiness. Work with the Learning and Development team to design and deliver training programs that enhance employee skills and performance. Oversee recruitment, retention, position administration, employee and leadership development, performance management, attendance/disability management, and salary administration for assigned groups. Participate in new hire orientation as needed. Coordinate and update job descriptions regularly. Help managers foster employee engagement by providing strategic support for initiatives that boost morale, motivation, and satisfaction. Lead performance management processes, offering guidance on goal setting, feedback, and development plans to optimize performance and ensure organizational success.


Compliance and Risk Management:

Ensure compliance with employment laws, regulations, and hospital policies by conducting regular audits and assessments. Stay updated on labour law changes in the healthcare industry and advise partners on compliance and best practices. Collaborate with legal counsel and partners to mitigate HR-related risks and liabilities. Develop and execute policies and procedures to ensure consistent and equitable application. Participate in committees, task groups, accreditation teams, and quality improvement teams to provide People Services insights as assigned by the Director Conduct information meetings for managers and employees on employment, performance, attendance management, and labor relations as needed. Demonstrate autonomy and analytical skills to proactively identify and solve complex HR challenges at both individual and department levels. Build relationships with key partners in assigned client groups, providing consultative support on HR processes, programs, and best practices.


Data Analysis and Reporting:

Use People Services metrics and analytics to assess organizational performance, identify trends, and inform decision-making. Prepare and present reports to various levels of leadership key People metrics like retention rates, turnover rates and employee engagement scores. Use data to evaluate People Services programs and initiatives, recommending improvements. Research and monitor compensation trends by participating in salary surveys and providing analysis.


Performs other duties as may be assigned by the direct.

Qualifications

Education:

Post-Secondary Degree or Diploma with a specialization in Business Management, Business Administration or Human Resources management required, post-graduate certificate in Human Resources Management preferred Certified Human Resources Professional (CHRP) or Human Resources Leader (CHRL) designation or working towards successful completion required.


Experience:

A minimum of seven (7) years' progressively responsible People Services experience in a generalist capacity, including five (5) years' experience in labour relations, and providing senior level consultation to key partners required. Experience in a unionized environment in a healthcare, public sector, or not-for-profit setting is preferred. Strong consulting skills with experience recommending and implementing progressive People Services programs and solutions. Current knowledge of relevant legislation, including the Employment Standards Act, WSIB, Human Rights Code, and FIPPA, with the ability to interpret and apply them. Preferred knowledge of pay equity, job evaluation, and selection criteria to recommend appropriate compensation levels. Preferred knowledge of adult learning principles and experience in facilitating training or workplace conflict resolution and mediations sessions


Competencies:

Demonstrated ability to negotiate and influence at all levels of the organization as well as build and maintain credibility at all levels of the organization Demonstrated excellent interpersonal, presentation, and communication skills with the ability to work effectively with others and demonstrate innovative leadership and complex decision-making skills. Demonstrated strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment Demonstrated ability to communicate effectively in English, verbal and written, in situations that may require tact, diplomacy and discretion. Demonstrated proficiency in in MS Office Suite (Word, Excel, PowerPoint, Outlook) Demonstrated ability in building relationships, developing internal partnerships and networks, Demonstrated strong critical thinking and judgement, paired with the ability to make decisions and be accountable for the results, Demonstration of strong judgment, influencing and coaching skills, paired with a proven ability to build and nurture strong business relationships throughout the organization. Demonstrated ability to manage priorities and contribute to a collaborative work environment Demonstrated strong data literacy, ability to identify trends, recommendations for solutions based on data analysis Demonstrated ability to organize, prioritize and multi task efficiently.


Other:

Demonstrates commitment to continued professional and personal growth and development through Continuing Education Programs and Self-Directed Learning Opportunities.

Our Employees Enjoy

a professional practice environment a collaborative atmosphere with emphasis on teamwork wellness initiatives continuing education grants employee recognition and assistance programs a competitive salary and benefits package equal opportunities for growth and development

Employment Equity

OSMH is committed to diversity and equity in the workplace and welcomes applications from all qualified individuals, including women, visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2S persons and others who may contribute to a diverse workplace.

Accomodation in the Workplace

Orillia Soldiers' Memorial Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.

Health & Safety Responsibilities

OSMH is committed to providing a safe, healthy and supportive working environment by treating team members and patients with compassion accountability respect and engagement.



All team members must adhere to OSMH's Occupational Health and Safety policies, procedures and protocols, as well as the duties of workers as stipulated in the Occupational Health and Safety Act.



Team members must be able to perform all bona fide and essential duties of the position which may include cognitive and physical demands.



As a condition of employment, new employees are required to complete an employment health assessment and must be cleared by the Occupational Health and Safety Team prior to orientation.

Closing Statement

OSMH is a minimal fragrance workplace. We kindly ask all applicants to refrain from using scented products should they have the occasion to interview with the hospital.

As a condition of employment OSMH requires professional references, verification of academic training, professional accreditation and evidence of course completion. It is also a condition of employment that all new employees will be required to present an original vulnerable sector check within 90 days of commencing employment and must sign an Offense Declaration upon receipt of an offer of employment.

If you are interested in joining our team, please apply online before 11:59 pm on the posting close date. Incomplete submissions will not be considered. We thank all applicants, however only those selected for an interview will be contacted.