Job Description

The Role:

The Senior People Business Partner (HR Business Partner) at Mogo is a trusted advisor and partner; an objective resource and advocate for the business and the employees. In this critical role on our People team, you will partner with the leadership team to lead and influence while solving complex problems in a scalable way. You will own our Operations Client Group; the largest and biggest revenue driver within Mogo.

What you'll do:

• Manage employee relations issues with discretion and finesse while coaching and facilitating feedback for our 100+ person Operations team including Customer Success, Collections, Transaction Support and others
• Be a champion of change and make recommendations to evolve/streamline processes and procedures that support our business growth
• Utilize your HR knowledge to influence within the areas of organizational design and development, compensation, performance management, employee engagement, employment law, employee relations, diversity and inclusion, training & employee development, immigration, systems, and tools
• Develop deep business knowledge; you can talk the talk with your teams; driving engaging conversations with leadership through your awareness and problem solving skills
• Partner with front-line management to drive engagement, performance and retention
• Enhance our existing people systems (talent reviews, performance management, leveling, compensation bans) and build people centric programs to evolve the function
• Maintains knowledge of Canadian legal requirements related to day-to-day management of team members, reducing legal risks and ensuring compliance
• Participate in regular meetings and events with your Operations client group

What you'll need:

• 5+ years experience in a strategic People Business Partner role, with a broad spectrum of HR knowledge in organizational design and development; compensation; performance management; employee engagement; employment law; employee relations; diversity and inclusion; training & employee development; immigration; systems and tools
• Bachelor's degree in Human Resources, Business Administration or related field
• Proven ability to lead and influence all levels within the organization
• Experience building strong rapport and relationships with the ability to adapt to various styles and situations, tailoring message to all levels and audience while breaking down barriers while using discretion
• Skilled business acumen; a quickness in understanding and dealing with risks and opportunities in business situations leading to successful outcomes
• The ability to solve complex problems in a scalable way
• Agility; the ability to be flexible, adaptable and resilient

Nice to Have:

• Previous Finance or Tech experience, or better, FinTech
• Have worked in a startup environment and larger organizations so you understand agility and how to do things at scale
• Experience within a Call Center or similar front line staff environment

Apply today! Mogo is an inclusive place to spend your work life. We hire team members for their talent and diverse backgrounds. Bring your unique perspective to Mogo and help our customers achieve their best financial lives.

About Us

Mogo (TSX, NASDAQ:MOGO) is empowering its more than one million members with simple digital solutions to do money like you mean it. Through the free Mogo app, consumers can access a digital spending account with Mogo Visa* Platinum Prepaid Card, the only card of its kind in Canada. The MogoCard makes it easy to enjoy spending control while doing good for the planet by planting a tree for every purchase. The Mogo app also enables you to easily buy and sell bitcoin, get free monthly credit score monitoring and ID fraud protection, and access personal loans. Mogo's wholly-owned subsidiary, Carta Worldwide, also offers a digital payments platform that powers the next-generation card programs from innovative fintech companies in Europe, North America and APAC, while Mogo's wholly-owned subsidiary Moka is bringing automated, fully-managed flat-fee investing to Canadians from coast to coast to coast. To learn more, please visit or download the mobile app ( or ).

At Mogo, we leverage technology and design to push boundaries and transform the future of financial services. In a world dominated by big banks, archaic financial processes, and hidden fees, making money easy and engaging for Canadians is more important than ever.

We're solving complex, real-world problems and bridging gaps by creating products that help our members build wealth, achieve their financial goals, and contribute to saving the planet.

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