Job Description

Description :This opportunity is currently only available to bargaining unit members. If you are not a bargaining unit member, your application will not be forwarded to the hiring manager. In the event the position is not filled with a bargaining unit member, it will be reposted and open to all general applicants.Role Impact:
To deliver a consistent and superior level of customer service to clients by actively seeking out opportunities to provide assistance and support. To ensure that property rules and standards are observed by maintaining a highly visible and reassuring presence through their assigned patrol and post duties. To act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. The successful candidate must be able to work shifts including weekends, nights, and evenings.What you will deliver:

• Perform a Team Lead role for the other guards. Act as a resource to by providing mentorship, leadership and guidance
• Assist in the development and training for new employees and track progress through onboarding packages. Provide documentation and feedback to the Security Management team
• Coordinate break schedules, assist in guard deployment for routine and emergency situations
• Complete necessary Security Department audits
• Assist in investigations related to the property and tenants and complete necessary reports
• To patrol the Toronto-Dominion Centre complex
• To identify and deal with security exposures, violations, hazards and suspicious activities and report same
• To provide an active and preventative security presence in all common areas of the Concourse Retail Mall
• To ensure public safety and a problem free environment
• Cover Security Operations Centre breaks when required
• Other duties as assigned

What your strengths are:

• Service oriented
• Strong customer service and interpersonal skills
• Ability to overcome adversity
• Ability to handle stressful situations with tact and diplomacy
• Ability to multi-task and function in a fast-paced environment

What you need to succeed:

• Diploma in Security preferred
• Current CPR and First Aid Certificates
• Minimum of two-to-three (2-3) years general security experience and acceptable familiarity with the TDC Complex/PATH
• Team lead experience preferred
• Obtain and maintain a valid Security Guard licence and comply with PSISA and its regulations, as amended from time to time
• Successful completion of annual Use Of Force and CF compliance training
• Complete CF Serve and Secure program and recertification annually
• Working knowledge of Occupational Health and Safety Act
• Maintain safe working practices and demonstrate same to co- workers
• Basic knowledge of emergency procedures and Standard Operating Procedures
• Detailed notebook taking and report writing ability
• Organizational and administrative skills
• Proficient with computer programs i.e. Gmail, Google Documents, Excel, Word)
• Security related software system knowledge and previous use (CCTV, Access Control)

Why you should join us:At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference!At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.Are you someone who believes in our values?

• Aim Higher we strive to exceed expectations
• Own Your Expertise we empower ourselves and each other
• Collaborate Effectively we bring the right people together to get the right results
• Engage with Empathy we objectively consider the needs of others
• Embrace Change we drive, learn from, and adapt to change

At CF youll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.CF is an equal opportunity employer and is committed to creating a diverse and inclusive environment. If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email cfcareers@cadillacfairview.com.

Cadillac Fairview