Job Description

Job Title:

Senior Manager, Solution and Platform Architecture

Vacancies:

This posting is for 1 current vacancy.

Location:

Toronto, ON | Vancouver, BC | Ottawa, ON | Calgary, AB | Halifax, NS | St John's, NL | Kelowna, BC| Prince George, BC | Hamilton, ON (Detailed office location information can be found by visiting this link: https://cancer.ca/en/contact-us)

Work Model:

Hybrid Work Model

Salary Band:

7 ($76,000 - $114,000 CAD)

HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA

The Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research. We provide a compassionate support system for all those affected by all type of cancer, across Canada. Together with patients, supporters, donors and volunteers, we work to create a healthier future for everyone. Because to take on cancer, it takes all of us. It takes a society.


Join a dynamic team of professionals helping to power the Canadian Cancer Society's (CCS) operations and fuel our mission through innovative digital solutions. The Digital Strategy & Technology team is at the forefront of CCS's digital transformation. Together, they are harnessing digital tools, data and technology to boost fundraising capabilities and enhance the experience of everyone who interacts with us online. With a passion for continuous improvement and a commitment to making an impact, the team ensures CCS's digital presence is strategic and engaging, helping us inspire and empower more Canadians who care about cancer every day.

MAKING AN IMPACT

We are seeking a Senior Manager, Solution and Platform Architecture to lead the design, evolution, and operational excellence of our enterprise Salesforce ecosystem. This is a high-impact leadership role that blends deep technical expertise with strategic thinking, people management, and innovation in AI technology.


As part of the Salesforce Solutions and CRM Strategy team, you will oversee platform architecture, technical standards, operational excellence, release management, and cross-functional enablement. You will lead a team of architects, developers, and platform engineers while collaborating closely with cross-functional teams including Engineering, Security, Product, Sales, Marketing, and Customer Experience.

WHAT YOU'LL BE DOING

Lead the architectural vision and strategy evolution of the Salesforce platform:

Own and develop the architectural roadmap for Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, custom apps). Integrate AI technologies to optimize performance and automate processes. Drive modernization, best practices, and platform scalability in a multi-cloud, multi-org environment. Collaborate with the Director to align Salesforce strategy with business goals. Improved fundraising efficiency through automation and data-driven insights.

Oversee daily operations, incident management, and platform reliability:

Manage incident response, performance tuning, environment management, and release operations. Implement monitoring, logging, and alerting for high availability. Support development and maintenance of solutions for fundraising and volunteer management. Ensuring uninterrupted donation processing and volunteer engagement.

Guide release management, DevOps practices and compliance:

Support CI/CD pipelines, deployment strategies, and automation tools. Provide architectural guidance for compliant, high-quality releases. Manage environment strategy (sandboxes, dev/test/prod orgs), data refresh cycles, and deployments. Collaborate with QA and DevOps teams for continuous improvement. Faster delivery of new fundraising features and secure data handling.

Others:

Foster a high-performance culture that leverages the unique talents and strengths of each member while encouraging their growth and development. Champion CCS as a hero in the face of cancer. Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.

QUALIFICATIONS:

Bachelor's degree in computer science, software engineering, business administration, or a related field. The role requires at least 5+ years of experience in Salesforce architecture, development, and operations, with at least 3+ years in a leadership role.

System/Application Experience

+ Extensive hands-on experience with Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and custom applications).
+ Deep technical knowledge of Salesforce tools and technologies (Apex, Lightning Web Components, Flows, SOQL).
+ Proven track record managing enterprise Salesforce environments with complex integrations and high transaction volumes.
+ Experience with platform modernization, best practices, and multi-cloud/multi-org environments.

Leadership & People Management

+ At least 3+ years in a leadership role, managing and mentoring teams of architects, developers, and platform engineers.
+ Demonstrated ability to build, lead, and inspire high-performing technical teams.
+ Experience cultivating a collaborative, innovative team culture.
+ Ability to partner with cross-functional teams (Engineering, Security, Product, Sales, Marketing, Customer Experience).

Data Analysis & Strategy

+ Experience integrating and leveraging AI technologies to optimize platform performance and automate processes.
+ Ability to analyze platform data for performance tuning, incident management, and operational improvements.
+ Strategic thinking to align Salesforce solutions with business goals and fundraising objectives.

DevOps & Release Management

+ Strong understanding of DevOps practices, CI/CD pipelines, and agile delivery models (tools like Copado, GitHub).
+ Experience supporting release management, deployment strategies, and automation tools.
+ Familiarity with environment management (sandboxes, dev/test/prod orgs) and data refresh cycles.

Governance, Security & Compliance

+ Experience defining and enforcing platform governance, security standards, access controls, and compliance (e.g., SOX, GDPR).
+ Collaboration with security, compliance, and IT teams to ensure data privacy and audit readiness.

Stakeholder Engagement

+ Ability to act as a strategic advisor to senior leadership on Salesforce initiatives.
+ Experience engaging with business stakeholders to understand requirements, provide updates, and address concerns.

Strategic Thinking & Vision:

Ability to develop and communicate a clear architectural vision for the Salesforce platform, aligning technology strategy with organizational goals. This includes anticipating future needs, driving innovation (especially in AI), and ensuring long-term scalability and maintainability.

Change Agility & Problem Solving:

Adapts to evolving business and technology needs, drives platform modernization, and proactively resolves operational challenges. Demonstrates resilience and resourcefulness in a dynamic environment.

Integrity & Accountability:

Upholds high standards for governance, security, and compliance. Takes ownership for platform reliability, data privacy, and cost-efficiency, ensuring decisions are transparent and responsible. Bilingualism (French/English) is highly preferred, with French being an asset due to the organization's nationwide operations and the need for effective communication across various regions. Others may apply

WHAT YOU CAN EXPECT FROM US:

CCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change:

COURAGEOUS UNITED CARING RIGOROUS

We offer a competitive salary, excellent benefits, including paid parental leave, family sick time, and health insurance--and a fulfilling work environment where your efforts make a meaningful impact daily.

COME AS YOU ARE

At CCS, we celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity-deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. Together, we unite Canadians to shape the future of cancer care.

HOW TO APPLY:

Qualified candidates are invited to submit their

resume, cover letter

and

salary expectations by January 19, 2026.

We thank all candidates for their interest and advise that only those selected for an interview will be contacted.

OTHER INFORMATION:

CCS is dedicated to employment equity and encourages applications from all qualified candidates

. In accordance with the local provincial

Accessibility Act

, accommodation will be provided as requested throughout the recruitment process. We want to make the interview process a great experience for you!

Please note that in keeping with the mandate of CCS to model and promote

healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.

Privacy Disclosure

We collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate recruitment-related reports. If selected for a position at CCS the information provided will be used for the purposes of pre-employment checks and added to your employee file.

We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law.

We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting privacy@cancer.ca. For more information about our privacy practices, visit cancer.ca/privacy.

AI Disclosure

We are committed to transparency and, the responsible use of technology in our hiring process. Artificial intelligence (AI) tools may be used to assist with certain administrative or screening tasks; however, all hiring decisions are made by people. We review and approve AI-assisted outputs to ensure fairness, accuracy, and alignment with our values. For more information about our privacy practices, visit cancer.ca/privacy.

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