Job Description

Remote (Canada) | Full-Time

About Ardea Outcomes

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At Ardea Outcomes, we are a boutique Contract Research Organization (CRO) dedicated to advancing patient-centered outcomes in clinical trials. We specialize in Goal Attainment Scaling (GAS) and support our work with GAS products and services ranging from GAS methodology advisory, rater training programs, and with GoalNav, our proprietary eCOA platform.

We're a small, growing team with outsized global reach and impact. Our work combines rigorous science, operational excellence, and human care, helping sponsors run trials that capture what matters most to patients.

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Job Overview

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The Senior Manager, Qualitative Research & Patient Insights leads and executes Ardea Outcomes' qualitative research activities for Goal Menu (Goal Inventory) development and Goal Attainment Scaling (GAS) qualitative data analysis in clinical trials. This role blends advanced scientific expertise, hands-on research execution, and team mentorship to deliver high-quality, patient-centered insights that influence trial design, implementation, and reporting.


The Senior Manager will design and implement qualitative analysis plans for Goal Inventory development and the qualitative components of GAS data collected in studies, contributing directly to the Analysis Plans and integrated GAS analysis strategies. This position requires comfort in both leading and executing research activities, mentoring Research Associates, and working closely with cross-functional teams to ensure findings are rigorously generated, analyzed, and applied to enhance trial quality and impact.

Why This Position is Key to Our Shared Success

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At Ardea Outcomes, we believe that the patient voice must be central to every clinical trial. The Senior Manager, Qualitative Research & Patient Insights plays a pivotal role in achieving this vision by ensuring that patient-centered qualitative research, whether for Goal Inventory development or GAS data analysis is executed with scientific rigor, operational excellence, and regulatory compliance.


Through close collaboration with our GoalNav eCOA, Data Management, Training & Support, and GAS Scientific Advisory teams, this role ensures that qualitative research findings and GAS analyses inform study design, improve trial execution, and strengthen trial outcomes. The individual in this position will directly influence our ability to deliver best-in-class, patient-centered solutions that meet sponsor expectations, comply with global regulations, and advance the science of individualized outcome measures.

Main Duties and Responsibilities

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Qualitative Research Execution & Leadership

Lead qualitative research projects focused on Goal Inventory development for use in clinical trials. Design and execute qualitative analysis plans for both Goal Inventory research and GAS study data, aligned with study protocols and analysis plans. Conduct qualitative analysis of GAS data at protocol-specified time points, ensuring methods are fit for regulatory submission. Develop research protocols and moderate patient interviews, clinician focus groups, and patient panel discussions. Conduct thematic analysis using NVivo or equivalent tools and ensure outputs meet sponsor and regulatory standards. Lead IRB/REB submissions for qualitative studies; serve as Principal Investigator where eligible. Collaborate with statistical analysis and data management teams to integrate qualitative insights into trial reporting.

Client Engagement & Deliverables

Serve as the qualitative research Subject Matter Expert in sponsor and investigator meetings. Provide strategic recommendations for integrating patient-centered GAS methods into trial design. Deliver high-quality client outputs, including qualitative reports, Analysis Plan contributions, manuscripts, abstracts, and conference presentations. Partner with sponsors to develop patient-facing materials that reflect cultural and linguistic relevance.

Training, Mentorship & Quality Oversight

Mentor and provide methodological guidance to Research Associates, fostering skill growth and quality in deliverables. Provide qualitative expertise in internal and research partner training programs, including rater onboarding and coaching. Contribute to Standard Operating Procedures and Work Instructions related to qualitative research, Goal Review delivery, and quality monitoring.

Cross-Functional Collaboration

Collaborate with Learning Services, eCOA Solutions, GAS Science, and Data Management teams to ensure qualitative outputs inform study delivery. Partner with analysts to integrate qualitative and quantitative findings into study reports.

Thought Leadership & Business Development

Contribute to proposals, bids, and sponsor consultations with qualitative input. Present at industry conferences and lead the development of peer-reviewed publications. Support the development of thought leadership materials (case studies, white papers).

Education, Skills, and Qualifications

PhD preferred (Public Health, Epidemiology, Psychology, Health Services Research, or related field); Master's degree with significant equivalent experience considered. 5+ years of leadership experience in qualitative research within healthcare, life sciences, or CRO environments. Proven expertise in designing and executing qualitative research protocols and analysis plans, and integrating them into Statistical Analysis Plans. Demonstrated experience with GAS or other personalized outcome measures strongly preferred. Skilled in thematic analysis, qualitative data coding, and interpretation using NVivo or equivalent. Strong understanding of regulatory and ethical requirements for qualitative research in clinical research and trials. Excellent written and verbal communication skills, with a demonstrated ability to present complex findings clearly to scientific and non-scientific audiences. Demonstrated ability to lead, mentor, and develop a diverse research team effectively. Proven track record of contribution to scientific and industry dialogue (e.g., peer-reviewed publications, conference presentations, regulatory interactions). Strong capability in managing large and/or multiple projects and juggling priorities to meet deadlines while retaining consistently high-quality outcomes. Leadership presence and professional sophistication to guide internal teams and influence external stakeholders.
Adaptability and a positive outlook towards continuous growth in response to changing organizational demands. Ability to establish and maintain collaborative and effective working relationships with coworkers, managers, and customers in a remote working environment.

Our Culture and Values in Action

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At Ardea Outcomes, our values guide how we work every day. As a Senior Manager, Qualitative Research & Patient Insights, you'll see these in action:


Excellence - Think Big. Deliver with Care. Evolve Continuously.

You'll bring scientific rigor and methodological care to ensure qualitative insights meet the highest standards.


Collaboration - Build Trust. Create Together. Share Generously.

You'll partner across data, eCOA, training, and software development teams to co-create solutions and mentor others with generosity.


Impact - Lead with Purpose. Own Your Work. Uplift Others.

Your work will influence trial design, enhance patient-centered outcomes, and strengthen regulatory submissions globally.


Our Commitment to You


Remote-first flexibility - Work from anywhere in Canada.


Generous time off - 20 vacation days, 12 sick days, and 13 paid public holidays annually.


Comprehensive benefits - Health, dental, and vision coverage with competitive contributions.


Home office setup - $500 allowance for an ergonomic and productive workspace.


Learning & development - Support for certifications, workshops, and professional growth.


Team culture - A values-driven workplace where trust, kindness, and continuous learning are the norm.

Apply Now

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If you're excited to bring your qualitative expertise to a growing CRO and make a real impact in patient-centered clinical research, we'd love to hear from you.