What's the opportunity?
As the Senior Manager, you will lead the National Operations Group under Credit & Fraud Management (CFM) Strategy & Enablement, ensuring smooth and efficient operational leadership across compliance, finance, technology, and premises. You will lead a high-impact team to deliver exceptional results, drive operational efficiency, and provide a centralized point of expertise for all operational initiatives. You will identify and recommend methods to improve operations efficiency and cost control by developing and implementing procedures. You will work with business units and senior management teams to pro-actively identify key regulatory risk exposures and develop appropriate internal control standards. The Credit and Fraud Management team focuses on minimizing credit and fraud risk and preventing losses for client and RBC through deep expertise, embedded intelligence, and enterprise collaboration. We protect and advise clients during critical moments- positioning PB&CB growth with confidence and differentiating through risk excellence. The CFM Strategy & Enablement is responsible for business management, and operational excellence for our employees and the business. The National Operations Group acts as the operational backbone, coordinating technology, premises, finance, and compliance initiatives across multiple locations in Canada.
What will you do?
Lead Operations & Technology Initiatives
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