Known as "The Abnormal Beauty Company", DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder and CEO, Nicola Kilner.
We are growing rapidly and we're looking for someone who shares this vision and wants to grow with us!
WHAT WE'RE LOOKING FOR
We're looking for a
Senior Manager, Key Accounts -
LATAM
who will act as the LATAM lead for the Key Account Management (Partnerships) Team at DECIEM. This includes managing relationships with select retailers and acting as The Ordinary's key point of contact for Estee Lauder Companies teams based in LATAM. All of this is to be done in close collaboration with the Senior Director, Markets - Americas.
This is a hybrid role based out of our
Toronto
office.
WHAT YOU'D BE DOING IN THIS ROLE
Contribute to shaping and executing a winning strategy for DECIEM in the Latin America region to grow market share and gain rank
Develop robust 360 strategies to exceed net and retail sales goals, profitability, and key performance indicators across the region. Ensure local relevancy, speed to market, and executional excellence
Set and revise monthly sales plans to ensure LATAM sales are on track and trending forward
Ensure consistent, always-on programming for hero products and new product launches. Execute winning launches by utilizing all available resources. Negotiate incremental secondary exposures and consistently challenge the status quo to test and learn with retailers to gain share and rank
Cascade global brand strategy to affiliate and ensure adherence to brand ethos and guidelines
Partner with local teams to build out LRP, market P&L's and expansion plans aligning on commercial terms with Senior Director oversight
Oversee the LATAM OPEX budget in collaboration with ELC affiliate teams, ensuring all programs are executed on time and within budget. Communicate any variances to the Finance team to ensure profitability targets are met
Serve as the key point of contact for LATAM Estee Lauder Companies local country teams. Build strong relationships across teams to champion the brand and be visible to local retailers
Play a key role in the integration of the LATAM affiliates, ensuring clear ways of working and efficient market performance and interaction with retail partners
Cultivate and maintain strong relationships among key internal cross-functional partners, including but not limited to Demand Planning, SCM, Sales and Account Planning, Brand, Education, Visual Merchandising, L&D, Communications, and Digital
Partner with Brand and Communications Leads to develop winning omni-channel go-to-market plans that are impactful and disruptive with a strong focus on EMV.. Ensure retailer.com growth across accounts and work to ensure fit-for-purpose assets by mobilizing cross-functional teams to deliver on retailer objectives on time and within scope
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
Demonstrated understanding of the beauty market, particularly in the Latin America region
At least 5 years of key account management experience is required to be considered
Strategic thinker with an extensive ability to operationalize plans
Skilled at time management with a demonstrated ability to work well under pressure - managing conflicting priorities and tight deadlines in an unstructured environment.
Excellent interpersonal communication skills - both written and oral - with the ability to work with all levels of staff and management across various departments
Written and verbal communication skills in Spanish is an asset
WHAT YOU'LL BE GAINING BY JOINING OUR TEAM
There's a lot of good stuff that comes along with being a DECIEM team member. Here's a few of our favourite perks and benefits, in no particular order...
Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
6 months of paid time off for new parents (inclusive of all genders).
Work from anywhere 4 weeks per year.
A hybrid work model (for applicable roles).
Summer Friday's - get off at 1pm all summer long! (for applicable roles).
A dog-friendly office (and lots of cute dogs to play with).
Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
A generous discount on DECIEM products for you, your family, and your friends.
BUILDING GROWTH TO POWER GOOD
We are a People first company that lives by our core values to...
Do the right thing
Create impact
Respect small things
?? Care too much
Be the future
These values continue to guide us in all that we do. Along the way, we've been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We're still blushing!
SUSTAINABILITY AND SOCIAL IMPACT
DECIEM's objective is to build growth and do good things while prioritizing people, animals, and the Earth.
Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.
In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.
CREATING A HUMAN WORLD OF BEAUTY
DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "
Belonging is the Destination, Change is the Journey
".
DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.
WANT TO JOIN US?
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3
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