Job Description

What's the Opportunity?
The Senior Manager, Business Continuity Management, is a hands-on leader and plays a critical role in strengthening RBC's operational resilience to transform how Business Continuity Risk is managed. You are responsible for leading a team and executing Personal Banking and Commercial Banking Canada's Business Continuity Risk Management (BCRM) program requirements, working to ensure business impact analysis, business continuity plans and strategies can withstand, respond to, and recover from disruptive events in line with OSFI's E-21 Guideline: Operational Risk and Resilience and other related guidelines.
What will you do?

• Provide BCRM subject matter expertise, working directly with Business Units to ensure adherence to the BCRM Enterprise policy and standards
• Ensure the timely completion of robust Business Impact Analysis and Business Continuity Plans; assisting in documenting recovery strategies, dependencies and workarounds
• Execute BIA's to support complex teams or volumes; as required
• Design effective reporting to monitor business unit recovery time and point objectives, dependencies, potential vulnerabilities, and single points of failure
• Support testing that validate plans, assumptions and workarounds annually
• Support the Director to prepare reporting, compile audit materials and regulatory responses
• Support the design and delivery of training content to ensure proper understanding of Business Continuity risk, roles and responsibilities across both segments
• Ensure regulatory requirements and expectations are complied with

What you need to succeed?
Must- have

• University degree, or equivalent
• Solid understanding of operational risk
• 7+ years of progressive experience in executing Business Continuity Risk Management, Operational Risk or Internal Audit in the financial services industry, including implementing appropriate strategies to mitigate risk
• Sound understanding of key regulatory frameworks: OSFI's B-10, B-13, and E-21
• Experienced People Leader with demonstrated ability to lead through influence, build trusted partnerships and deliver across diverse stakeholders
• Strong critical thinking skills, with the ability to independently recognize problems, propose solutions and execute on them
• Proficient in MS Office (Word, PowerPoint, Excel and Visio)
• Strong program management skills with the ability to independently create and execute detailed workback plans
• Effective communication and presentation skills
• Effective collaboration and active listening skills
• Experience working in a complex, matrix environment and proactively managing a diverse set of stakeholders

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact to shape the future using AI and digital transformation
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater accountabilities

Job Skills Communication, Critical Thinking, Fraud Risk Management, Long Term Planning, Operational Risks, Risk Control, Risk Management
Additional Job Details
Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City: Toronto
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: PERSONAL & COMMERCIAL BANKING
Job Type: Contract (Fixed Term)
Pay Type: Salaried
Posted Date: 2025-11-21
Application Deadline: 2025-12-07
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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