Job Description

Senior Lead Sales & Account Executive (NOC 11201)

Company Overview

At Synamedia, we're a global team of 1,700+ trailblazers across 20 countries, revolutionizing how the world is entertained and informed. With a legacy of protecting our long-time customers, we're laser-focused on driving growth and leading the charge as the industry shifts from Pay-TV to IP and streaming. We are the pioneers in next-gen media cloud services who power the viewing experiences of billions of people on Earth with our best-in-class live streaming, distribution, ad tech, cloud platforms, and more.

Our solutions, built over three decades and trusted by 1,000+ customers, fuel giants like Disney, NBA, The Olympics, Astro, Comcast, Tata Play, and many more.

Ready to grow with us and shape the future of media and entertainment solutions? Let's do it together!

About the Role

As a

Senior Consultant, Business Operations

you will play a key role in our

APAC Business Operations

team, collaborating seamlessly across time zones with colleagues in the

US, Singapore, India, Japan, China, and Australia

. This dynamic role sits at the intersection of

Finance, Sales Operations, and international Trade

, requiring close coordination with both regional and global teams to drive business growth across the Asia-Pacific region.

In this strategic position, you will directly influence the company's

financial performance and operational efficiency

in one of the world's most dynamic markets. Your expertise will be crucial in

Optimizing Sales Operations, and billing processes, enhancing the customer experience, and supporting APAC expansion initiatives

. With exposure to diverse markets, you will help shape both financial and sales operations as we strengthen our regional presence.

This full-time position is based in Toronto, Ontario and offers the opportunity to develop

innovative solutions for complex international trade challenges

while ensuring compliance across multiple jurisdictions. It blends

strategic leadership with hands-on execution

, making it ideal for a professional looking to expand their expertise in

Sales Operations and International Finance

while delivering measurable business impact.

Responsibilities

Regional Operations Management

Oversees Business and financial operations across APAC markets Leverages cross-cultural business acumen to enhance regional operations
Financial Risk & Credit Management

Conducts credit assessments and evaluates client creditworthiness Manages financial exposure and implements risk mitigation strategies
International Trade & Documentation

Oversees Letter of Credit (LC) management and commercial invoicing Handles customs procedures and banking documentation
Compliance & Regulatory Management

Manages customs compliance and regulatory requirements across multiple APAC jurisdictions Implements and ensures adherence to country-specific regulations, including India's manufacturing initiatives (Make in India) and Chinese broadcasting policies (SARFT) Oversees regional compliance frameworks while maintaining business objectives.
Logistics & Shipment Coordination

Coordinates with global warehouses and manufacturing units
Revenue Operations

Oversees multi-currency reconciliations and payment term agreements Administers partner commission structures and calculations
Business Development Support

Organizes trade show logistics and partner engagement activities Maintains customer database and oversees marketing initiatives
System & Process Optimization

Evaluates legacy systems to identify upgrade opportunities Develops and implements process improvement strategies
Strategic Account Management

Oversees strategic relationships with key APAC customers in the Direct-to-Home (DTH), Cable, and Broadcasting sectors, Leads high-level negotiations and resolves complex trade matters

Skills Required

Technical Expertise:

Proficient in CRM and Power BI Strong knowledge of accounting systems and credit management tools Advanced data analysis and reporting capabilities
Documentation & Compliance:

Expertise in international trade documentation and LC processing Understanding of BIS/DGFT regulations and import permits (India/Philippines). Knowledge of Double Tax Treaty. Knowledge of "Make in India" & SARFT Initiative for China
Regional Business Acumen:

Deep understanding of APAC markets and tax systems Experience with cross-border business practices in India, China, Korea, Japan, and ANZ Strong knowledge of customs and international logistics.
Other Required Qualifications and Competencies:

Bachelor's degree in Finance/Accounting/International Business or equivalent 10 years of experience in Business Operations, Finance, or Logistics Proven track record in APAC region Financial operations and credit assessment Payment terms negotiation and account reconciliation Dispute resolution and stakeholder management Project and logistics management In-depth understanding of Media & Entertainment industry solutions and market dynamics to effectively drive sales growth and maintain executive-level client partnerships across the APAC region. Fluent in English

Salary and Benefits

This role offers a base salary of $90,000 CAD per annum with an additional 15% annual discretionary bonus. Synamedia also offers private healthcare, vision, dental and life & disability insurances.

Growth Opportunities

When welcoming new talent into the team, we are always looking for opportunities to bring in new ideas, those who ask challenging questions and have the curiosity to learn. These qualities are important to us as we nurture a culture of innovation, seize more opportunities to partner with our customers and make a difference as we transform the future of video. To further support your growth and that of our talent pool, Synamedia offers an exhaustive library of skill enhancement resources from AWS, Cornerstone and other partners to help you upskill while on the job. Be it data analytics that piques your brain or content creation, there's something for every kind of mind.

A Culture of Belonging

Synamedia is committed to promoting a diverse, inclusive and equal opportunity community - a place where we can all be ourselves and succeed. Our values connect us, and we love to win together. We work with a bias to action, we innovate and encourage curiosity to grow and evolve, as a team.

In our aim to foster a people-friendly environment, we offer a range of family friendly, inclusive employment policies, flexible working arrangements, engagement activities and services to support all our colleagues across our 20 office locations. Synamedia regularly organises community events that promote cohesion and diversity among colleagues. We are proud of our mental health wellbeing initiatives, our Pride month awareness campaign, our cancer awareness programme and much more.

More information

If this role sparks your interest, have any questions, or require any accommodations to be made to help you through your application, please reach out to our recruitment team, who would be happy to help.

Job Type: Full-time

Pay: $90,000.00 per year

Language:

English (preferred)
Work Location: Hybrid remote in Markham, ON L3R 5B4