Job Description

Job Title:

Senior IT Infrastructure & Systems Engineer

Location:

On-site - Vaughan, Ontario

Employment Type:

Full-Time

Salary:

based on experience

About the Role

AVAAL is seeking a

Senior IT Infrastructure & Systems Engineer

to lead the setup, optimization, and long-term reliability of our production infrastructure. You will be hands-on in building a

high-performance, resilient IT ecosystem

that supports our logistics SaaS platforms (AFM, AEM), and ensure 24/7 operational continuity for our customers across North America.

This is a

critical technical role

for an experienced infrastructure expert who thrives on ownership, problem-solving, and building systems that scale. You will work closely with our DBA, Dev, and Ops teams to modernize our stack, improve uptime, and eliminate performance bottlenecks.

Key Responsibilities

Design and implement a

modern, fault-tolerant infrastructure

for internal and customer-facing applications Build and maintain

disaster recovery

,

high availability

, and

failover systems

Analyze and optimize storage, network, and server performance across all environments Implement

real-time monitoring

, alerting, and incident response frameworks (e.g. Icinga, Zabbix, Datadog) Own the

backup and recovery strategy

for databases, servers, and file systems (local + cloud) Collaborate with development teams to support CI/CD pipelines, testing environments, and version control Lead

infrastructure documentation

, asset management, and SOP creation Stay ahead of security vulnerabilities and apply patches/hardening across systems Recommend and implement cutting-edge technologies to future-proof infrastructure Participate in root cause analysis and post-mortems for infrastructure incidents

Requirements

5-10+ years of experience in

IT infrastructure engineering

, with deep hands-on technical skills Proven experience with

Windows servers

,

VMs

,

firewalls

, and

RAID/NAS storage

Strong expertise in

performance troubleshooting

(disk I/O, network, app performance, etc.) Familiar with

.NET environments

, IIS, and database operations (MSSQL, PostgreSQL, etc.) Knowledge of

backup solutions

, cloud platforms (AWS, Azure, or hybrid), and DR architecture Experience with monitoring tools (Nagios, PRTG, Zabbix, Prometheus, or equivalent) Strong scripting and automation (PowerShell, Bash, Python, etc.) Ability to audit existing infrastructure, identify gaps, and implement high-impact improvements Exceptional troubleshooting, documentation, and execution skills

Preferred Qualifications

Certifications: Microsoft Certified: Azure Administrator, AWS SysOps, CompTIA Server+/Network+, or similar Experience in a

SaaS or logistics software environment

is a strong asset Familiarity with DevOps tools and CI/CD pipelines (GitLab CI, Jenkins, Ansible, etc.) Understanding of cybersecurity standards and hardening practices

What We Offer

Competitive salary based on experience and performance Full-time, on-site role in our Vaughan HQ Flexible working hours when needed Health and dental benefits package Opportunity to lead critical infrastructure transformation projects A fast-paced, supportive, and growing tech team
Job Type: Full-time

Pay: $70,821.45-$116,436.26 per year

Additional pay:

Bonus pay
Benefits:

Dental care Extended health care Paid time off
Schedule:

Monday to Friday
Work Location: In person