Job Description

About Fullscript

Founded in 2011,

Fullscript

started by solving one problem: helping practitioners access and prescribe the products they trust to deliver integrative care.

What began as a simple solution has evolved into a

health intelligence platform

that powers every part of care.

Today,

125,000 practitioners

rely on Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. They support

over 10 million patients

who use Fullscript to stay connected to their care plans, making it easier to stay engaged and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time, simplify decisions, and strengthen the connection between practitioner and patient. When everything practitioners need is in one place, they can focus on what matters most: helping people get better.

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This is your invitation.

Bring your ideas. Bring your grit. Bring your care for people.
Join us and shape the future of care.

At Fullscript, our IT Team ensures that every teammate has the tools, systems, and support they need to do their best work. As a

Senior IT Administrator

, you will be a doer and builder first and foremost. You will serve as the technical escalation point for our IT Admin team, own critical IT projects, and drive automation to make our IT operations more scalable and efficient. You will collaborate closely with infrastructure and security teams, while also mentoring junior IT Admins and improving day to day processes. This is a hands-on, highly technical role for someone who thrives on solving complex problems, leading initiatives from start to finish, and helping others (as well as yourself) grow.
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What you'll do:

Act as the escalation point for IT Admins I-III, providing expert level support across macOS, Windows, SaaS, and MDM environments. Lead process improvement initiatives by identifying gaps, design solutions, and execute IT projects with minimal oversight. Drive automation in IT workflows, including onboarding, offboarding, SaaS provisioning, and device management (i.e. scripting, APIs, or automation platforms). Partner with infrastructure and security teams to ensure seamless end user support and compliance with security/legal requirements. Serve as the technical lead for onboarding/offboarding workflows, SaaS application management, and compliance alignment. Mentor and train junior IT team members, ensuring consistent documentation, knowledge sharing, and skill development. Translate complex technical issues into clear, actionable communication for both IT peers and non-technical stakeholders. Support live events including AV setup, livestreaming, and troubleshooting audio/video equipment. Maintain and improve internal IT documentation, ensuring repeatability and reliability across processes.
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What you bring to the table:

5+ years experience in IT administration (or equivalent) with increasing levels of responsibility. Strong expertise with macOS, Windows, SaaS management, and MDM tools (Jamf, Intune, etc.). Proficiency with SaaS platforms and identity access management (Okta or similar). Demonstrated experience leading IT projects from ideation to implementation, including planning, execution, and documentation. Hands on scripting or automation experience (Python, PowerShell, or equivalent). Excellent troubleshooting skills across networking, infrastructure, and device level issues. Strong mentorship and leadership abilities through guiding junior IT staff. Clear empathetic communication skills with both technical and non-technical audiences. A continuous improvement mindset, always looking for ways to make IT more efficient and scalable.
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What we can offer you:

Generous PTO and competitive pay Fullscript's RRSP match program for financial health Flexible benefits package and workplace wellness program Training budget and company-wide learning initiatives Discount on Fullscript catalog of products

Why Fullscript

Great work happens when people feel supported, trusted, and inspired. You'll join a team that:

Values innovation.

We stay curious and keep finding smarter ways to make care better.

Supports growth.

We learn together and take on new challenges that drive impact.

Puts people first.

We win as a team and leave egos at the door.


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Apply now.

Let's build the future of healthcare together.

A Few Things to Know

We're grateful for the high level of interest in joining Fullscript. Because of the number of messages we receive, we're not able to review or respond to individual inquiries about open roles via email, LinkedIn, or other social platforms. Please apply directly through our careers page to ensure your application reaches our hiring team.

Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request. Email

accommodations@fullscript.com

for support.

All employment offers are contingent upon the successful completion of background checks, conducted in compliance with applicable federal, state, and provincial laws.

We also use AI tools to support parts of our hiring process, like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.

Learn More About Fullscript

uD83CuDF10www.fullscript.com
uD83DuDCAC @fullscriptHQ on instagram
uD83DuDCFA Let's make healthcare whole

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.