Job Description

We're looking for motivated, engaged people to help make everyone's journeys better.
Position Summary:
This dynamic Senior Manager, Human Resources role, provides human resources generalist support to our Canadian unit of Toronto (YYZ) in specific areas of performance management, compensation & benefits, labour relations, worker's compensation and absence case management.
This position will operate out of our Toronto unit located at 2498 Britannia Road East, Mississauga, ON L5P 1A2 . On the grounds of the Toronto Pearson Airport.
Essential Duties and Responsibilities:

• Provides HR Generalist support to the Toronto client groups and their staff by providing and managing all HR programs
• Acts as a HR business partner to client group by developing and implementing HR strategies; assists with re-organizations and restructuring strategies
• Provides full-cycle talent support; provides performance planning and performance management support
• Educates managers on HR policy and compliance requirements along with interpretation of the collective agreement of all of the units
• Manages employee relations issues; manages retention strategy and termination process, including exit interviews
• Handles all legal compliance and litigation issues, interfaces with legal team
• Responsible for implementing training initiatives (e.g. competency training, setting goals and objectives)
• Advises managers and employees on immigration issues including visas, permanent residence processes and company policy; coordinates work visa sponsorship and ensures maintenance of proper work authorizations
• Conducts new hire orientation and provides on-boarding support
• Assists managers with drafting position approval requests, salary adjustment requests and supporting documents for approval
• Ensures all HR best practices, procedures are followed
• Leads the Absence Case Management process regarding employee's sick leaves and Worker's Compensation issues
• Strong administrative skills are required
• Some data entry into our HRIS system (Workday) is required for any employee changes and new hire entry for our unionized workforce

Education:

• Bachelor's degree from a four-year college or university required. Advanced degree preferred.

Work Experience:

• At least 7 years experience in progressively responsible human resource roles; and at least 3 years in a supervisory role.
• Experience working in transportation, hospitality, manufacturing or food service environment highly desirable.
• Previous experience working as a Human Resources Manager in a highly unionized environment

Job Skills:

• Bilingual in both written and spoken French and English is an asset
• Candidate must be knowledgeable in both Federal and Provincial employment law (Ontario).
• Experience handling immigration and work authorization matters in a business environment highly desirable
• Position requires experience and demonstrates competency in areas of:
• Business
• Labor relations
• Leadership
• Influencing
• Effective relationship building
• Business partnering
• Cross-functional collaboration
• Talent acquisition
• Project management
• Negotiation
• Establishing metrics for human resources performance
• Analysis
• Time management
• Prioritizing multiple projects/tasks
• Candidate must be action oriented, highly organized problem solver who enjoys challenges and working collaboratively
• Must have strong computer and database application skills (Excel, Word, etc.)

Communication Skills:

• Excellent oral and written communication skills; must also be good listener

Certificates, Licenses and Registrations:

• CHRP preferred

Travel:

• Up to 10%

Environmental Requirements:

• Regular office environment

Organization Structure

• Direct Line Manager (Title): Human Resources Director, Canada
• Dotted Line Manager (Title, if applicable): GM, Toronto unit
• Number of Direct Reports: 4 (HR Specialist, Payroll Specialist, Payroll Assistant, Reception/Security Supervisor)
• Number of Dotted Line Reports: 0
• Estimated Total Size of Team: 5

Demonstrated Competencies to be Successful in the Position:

• Thinking - Information search and analysis, problem resolution skills
• Engaging - understanding others, team leadership, developing people

• Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively

• Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Candidates will be required to go through a criminal background check.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other ground under applicable law.
Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.
If you want to be part of a team that helps make travel and culinary memories, join us!

Skills Required