Job Description

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Banff Hospitality Collective - or as we like to call it, BHC - is a multi-concept restaurant and entertainment group with 17 venues (and counting), all located in beautiful downtown Banff. Each of our venues is unique but shares three things in common: * A prime location in Banff's lively downtown core

• Amazing food and beverage
• A wicked atmosphere powered by even cooler people

Want to know more? Check us out at
About the Role
Reporting to the Chief of People Operations, BHC's Human Resources Business Partners play a key role in driving BHC's people-first culture, supporting our growing venues and 1000+ team members.
This role is responsible for coordinating and executing a variety of people programs, talent management, and compliance initiatives, ensuring BHC remains a great place to work and grow.
You'll be part of an energetic and collaborative People Operations team focused on delivering exceptional support to our venue teams. If you're people-minded, detail-oriented, and love a fast-paced, hospitality-driven environment, you'll fit right in.
We Love Perks! This Position Includes:

• Competitive base salary
• $200 Monthly F&B allowance to use at any BHC venue
• 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Learning & Development allowance
• Cell phone allowance
• Extended health benefits with premiums completely paid for by BHC
• RRSP and FHSA matching program
• Short-Term & Long-Term Disability coverage
• Employee Profit Share Program
• 4 weeks paid time off + statutory holidays
• Paid community volunteer time
• Affordable manager housing is available

What You'll Do:
Performance Success Support (40%)

• Serve as the first point of contact for employee and manager HR inquiries
• Provide guidance on policies, performance management, and workplace best practices
• Support investigations and documentation related to employee concerns, in alignment with Alberta Employment Standards and BHC policies
• Foster positive working relationships through coaching, consistency, and clear communication
• Maintain confidential and accurate employee records

Recruitment, Onboarding & Retention (30%)

• Complete full-cycle recruitment for Back of House teams, and partner with venue leadership to support Front of House teams
• Maintain job postings and applicant tracking
• Support employee engagement initiatives and recognition programs
• Collaborate with managers on retention strategies and internal mobility

HR Programs, Systems & Compliance (30%)

• Assist in developing, implementing, and maintaining HR policies and procedures
• Ensure compliance with Alberta Employment Standards Code, Occupational Health & Safety (OHS), and Human Rights legislation
• Maintain HR systems and ensure data accuracy
• Support HR metrics, reporting, and analytics to inform decision-making
• Participate in HR projects such as training initiatives, performance reviews, and policy updates
• Support payroll and benefits processes in collaboration with the Payroll & Benefits team and Employee Housing team

What You Bring

• 3-5 years of progressive experience in Human Resources, ideally within hospitality or a multi-location organization
• Post-secondary education in Human Resources, Business, or a related field
• CPHR designation (or working toward it) preferred
• Strong understanding of Alberta Employment Standards, Human Rights, and OHS legislation
• Exceptional interpersonal skills with the ability to build trust across teams
• Excellent communication (written and verbal) and conflict-resolution skills
• Strong organizational skills and attention to detail
• Proficiency with tech
• Ability to handle confidential information with discretion and professionalism
• Enthusiasm for hospitality and a genuine passion for people

Banff Hospitality Collective: Are you ready to join us at Banff's most iconic and popular downtown restaurants?
Applicants must be legally eligible to work in Canada.

Skills Required