Senior Group Tour Coordinator
Vancouver, BC, Canada
Job Description
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Founded in 1992, JacTravel has grown to become one of Canada\xe2\x80\x99s premier inbound travel wholesalers renowned for providing high quality travel services and competitive pricing to clients worldwide. We provide group and FIT travel services both online and offline. The Senior Group Tour coordinator is part of the group operations department handling all aspects of group tours throughout Canada, USA and Alaska. The groups come from a variety of international markets from Europe to Israel, Australia and South America. Each group is custom made and we handle a variety of group types.
Job Requirements/Qualifications: Responsibilities:
- Organise and co-ordinate tours while keeping within established budget (booking hotels, coaches, restaurants, guides, attractions, technical visits)
- Communicate all aspects of the tour with the client and produce the detailed operational itinerary
- Work together with the Manager on bulk booking of tour services
- Manage the finance for each group: invoice the client, track supplier prepayments/deposits and receipt of funds from the client.
- Create and package documents for the guide and brief the guide pre-trip
- Liaise with tour guide during tour operation
- Attend supplier functions in Vancouver and develop product knowledge through attending fam trips
- Lead some of the Operations team projects.
- Keep manager informed of complicated events, work with the manager in handling any crises.
- Share after hours emergency cell phone rotation
- Detail orientated approach to work
- Ability to multi-task and work well under pressure
- Knowledge of North American geography and tourism products
- Organisational ability
- Fluency in English is essential (knowledge of German or French or Dutch would be an asset)
- Professional communication in English, both spoken and written
- Minimum 3 years experience in tour operations
- Salary/Wage: Dependent upon experience.
Job Application Process: Please send resumes by e-mail to the attention of: Saskia Levesque, Operations Manager - operations@journeysacrosscanada.com Thank you in advance for all applications however we will only be able to follow up with candidates selected for interview.
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Job Detail
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Job IdJD2119811
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVancouver, BC, Canada
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EducationNot mentioned